Bluetooth devices reappear after uninstall

Question

_{Friday, November 30, 2018 2:03 PM}

I been trying to uninstall my Bluetooth controller so i could re-pair it but it re-appears. Is there a permanent way of doing this? I delete it also check delete the drivers for the dongle, i plug it back and all the devices show up again. Also when i remove devices from the bluetooth settings menu, they can not be discovered again. If i turn the bluetooth on and off again they re-appear and it says "connected" when they are not. I can pair new bluetooth devices but not the ones that were paired before.

All replies (4)

_{Friday, November 30, 2018 10:46 PM | 1 vote}

Open Settings > Update & Security > Troubleshoot > Select Bluetooth > Run the troubleshooter.

S.Sengupta,Microsoft MVP Windows and Devices for IT, Windows Insider MVP

_{Saturday, December 1, 2018 11:06 PM}

Open Settings > Update & Security > Troubleshoot > Select Bluetooth > Run the troubleshooter.

S.Sengupta,Microsoft MVP Windows and Devices for IT, Windows Insider MVP

Did that it was worthless as the windows troubleshooter always is

_{Sunday, December 2, 2018 2:11 AM}

Press the Windows  and R keys at the same time to launch Run
Type services.msc > hit Enter
Check if the Bluetooth Support Service is turned on and set to Automatic.

Uninstall,reinstall and update Bluetooth driver.

You may follow the steps and check if it helps in resolving the issue, as the device might be hidden.

a.       Press Windows key + X.

b.      Click on Device Manager.

c.       Click on View.

d.      Click on Hidden Devices.

e.       Search for the Bluetooth device.

f.        Right click on the Bluetooth device and click uninstall.

Go to Start > type cmd > right-click Command Prompt > select Run as Administrator

Now type the sfc /scannow command

S.Sengupta,Microsoft MVP Windows and Devices for IT, Windows Insider MVP

_{Monday, December 3, 2018 6:27 AM}

Hi StarCestus,

Try this method:

1. Turned Airplane Mode on
2. Disconnect Bluetooth device from sound Settings (Also remove it from default device)
3. Open device manger--> View--> Show Hidden Devices. In Bluetooth devices Uninstall the Bluetooth device you want to remove.
4. Go to Device and Printer in Control Panel and Try again removing again.

If still no help, you need to create a new account.

Regards

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