Exchange 2016 Shell Error "WinRM cannot process the request; XML contains a syntax error"

Question

_{Monday, April 30, 2018 6:42 PM}

When I try to connect to the  Exchange PowerManagement Shell, this error occurs

Connecting to remote server "servername" failed with the following error message: WinRM cannot process the request because the input XML contains a syntax error.

The server has the correct time zone and the correct time.

The DNS service and the network are working correctly

First time I see this error, I have no idea what to do

Thank you

All replies (1)

_{Tuesday, May 1, 2018 7:47 AM}

Hi,

Based on your description, I know that you are getting the issue that "Exchange Management Powershell cannot connect to the remote server."

Is it a fresh install Exchange server? 
What is your Exchange server version? 
Any issue on the OWA/ECP?

Please install the latest updates Exchange 2016 CU9 and check if issue persist.
Meanwhile, please check if the WMF version is a supported one: WMF Availability Across Windows Operating Systems by running: 

echo $PSversiontable.Psversion

Also, make sure the Execution Policy is not configured by running:  

Get-ExecutionPolicy -list

Regards,

Manu Meng

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