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Question
Sunday, May 10, 2020 12:41 AM
So im trying to install the Microsoft Visual C++ 2015-2019 x64 redistributable and while its installing it pop-ups this window:
the full source code text is:
C:\ProgramData\Package Cache\0093C20C-273D-4397-B623-515CB8616CB9}v14.22.27821\packages\vcRuntimeMinimum_amd64\
when i click on ok it shows me this:
then when i click on cancel shows me this 2 images:
and the log file was this one
[C8C0:C88C][2020-05-10T00:13:29]i001: Burn v3.10.4.4718, Windows v10.0 (Build 18363: Service Pack 0), path: C:\Users\MY_USER_NAME\AppData\Local\Temp\87C2094D-2EB2-400A-B711-FF2DAB550E48}\cr\VC_redist.x64.exe
[C8C0:C88C][2020-05-10T00:13:29]i009: Command Line: '-burn.clean.room=C:\Users\MY_USER_NAME\AppData\Local\Temp\scoped_dir5396_1630432196\VC_redist.x64.exe -burn.filehandle.attached=620 -burn.filehandle.self=628'
[C8C0:C88C][2020-05-10T00:13:29]i000: Setting string variable 'WixBundleOriginalSource' to value 'C:\Users\MY_USER_NAME\AppData\Local\Temp\scoped_dir5396_1630432196\VC_redist.x64.exe'
[C8C0:C88C][2020-05-10T00:13:29]i000: Setting string variable 'WixBundleOriginalSourceFolder' to value 'C:\Users\MY_USER_NAME\AppData\Local\Temp\scoped_dir5396_1630432196\
[C8C0:C88C][2020-05-10T00:13:29]i000: Setting string variable 'WixBundleLog' to value 'C:\Users\MY_USER_NAME\AppData\Local\Temp\dd_vcredist_amd64_20200510001329.log'
[C8C0:C88C][2020-05-10T00:13:29]i000: Setting string variable 'WixBundleName' to value 'Microsoft Visual C++ 2015-2019 Redistributable (x64) - 14.25.28508'
[C8C0:C88C][2020-05-10T00:13:29]i000: Setting string variable 'WixBundleManufacturer' to value 'Microsoft Corporation'
[C8C0:C3B0][2020-05-10T00:13:29]i000: Setting version variable 'WixBundleFileVersion' to value '14.25.28508.3'
[C8C0:C88C][2020-05-10T00:13:29]i100: Detect begin, 10 packages
[C8C0:C88C][2020-05-10T00:13:29]i000: Setting version variable 'windows_uCRT_DetectKey' to value '10.0.18362.387'
[C8C0:C88C][2020-05-10T00:13:29]i000: Setting numeric variable 'windows_uCRT_DetectKeyExists' to value 1
[C8C0:C88C][2020-05-10T00:13:30]i102: Detected related bundle: {95ac1cfa-f4fb-4d1b-8912-7f9d5fbb140d}, type: Upgrade, scope: PerMachine, version: 14.15.26706.0, operation: MajorUpgrade
[C8C0:C88C][2020-05-10T00:13:30]i052: Condition '(VersionNT = v6.3 AND NOT VersionNT64) AND (windows_uCRT_DetectKeyExists AND windows_uCRT_DetectKey >= v10.0.10240.0)' evaluates to false.
[C8C0:C88C][2020-05-10T00:13:30]i052: Condition '(VersionNT = v6.3 AND VersionNT64) AND (windows_uCRT_DetectKeyExists AND windows_uCRT_DetectKey >= v10.0.10240.0)' evaluates to false.
[C8C0:C88C][2020-05-10T00:13:30]i052: Condition '(VersionNT = v6.2 AND NOT VersionNT64) AND (windows_uCRT_DetectKeyExists AND windows_uCRT_DetectKey >= v10.0.10240.0)' evaluates to false.
[C8C0:C88C][2020-05-10T00:13:30]i052: Condition '(VersionNT = v6.2 AND VersionNT64) AND (windows_uCRT_DetectKeyExists AND windows_uCRT_DetectKey >= v10.0.10240.0)' evaluates to false.
[C8C0:C88C][2020-05-10T00:13:30]i052: Condition '(VersionNT = v6.1 AND NOT VersionNT64) AND (windows_uCRT_DetectKeyExists AND windows_uCRT_DetectKey >= v10.0.10240.0)' evaluates to false.
[C8C0:C88C][2020-05-10T00:13:30]i052: Condition '(VersionNT = v6.1 AND VersionNT64) AND (windows_uCRT_DetectKeyExists AND windows_uCRT_DetectKey >= v10.0.10240.0)' evaluates to false.
[C8C0:C88C][2020-05-10T00:13:30]i052: Condition '(VersionNT = v6.0 AND NOT VersionNT64) AND (windows_uCRT_DetectKeyExists AND windows_uCRT_DetectKey >= v10.0.10240.0)' evaluates to false.
[C8C0:C88C][2020-05-10T00:13:30]i052: Condition '(VersionNT = v6.0 AND VersionNT64) AND (windows_uCRT_DetectKeyExists AND windows_uCRT_DetectKey >= v10.0.10240.0)' evaluates to false.
[C8C0:C88C][2020-05-10T00:13:30]i101: Detected package: Windows81_x86, state: Absent, cached: None
[C8C0:C88C][2020-05-10T00:13:30]i101: Detected package: Windows81_x64, state: Absent, cached: None
[C8C0:C88C][2020-05-10T00:13:30]i101: Detected package: Windows8_x86, state: Absent, cached: None
[C8C0:C88C][2020-05-10T00:13:30]i101: Detected package: Windows8_x64, state: Absent, cached: None
[C8C0:C88C][2020-05-10T00:13:30]i101: Detected package: Windows7_MSU_x86, state: Absent, cached: None
[C8C0:C88C][2020-05-10T00:13:30]i101: Detected package: Windows7_MSU_x64, state: Absent, cached: None
[C8C0:C88C][2020-05-10T00:13:30]i101: Detected package: WindowsVista_MSU_x86, state: Absent, cached: None
[C8C0:C88C][2020-05-10T00:13:30]i101: Detected package: WindowsVista_MSU_x64, state: Absent, cached: None
[C8C0:C88C][2020-05-10T00:13:30]i101: Detected package: vcRuntimeMinimum_x64, state: Absent, cached: Complete
[C8C0:C88C][2020-05-10T00:13:30]i101: Detected package: vcRuntimeAdditional_x64, state: Absent, cached: Complete
[C8C0:C88C][2020-05-10T00:13:30]i052: Condition 'VersionNT64 >= v6.0 OR (VersionNT64 = v5.2 AND ServicePackLevel >= 1)' evaluates to true.
[C8C0:C88C][2020-05-10T00:13:30]i199: Detect complete, result: 0x0
[C8C0:C3B0][2020-05-10T00:13:34]i000: Setting numeric variable 'EulaAcceptCheckbox' to value 1
[C8C0:C88C][2020-05-10T00:13:34]i200: Plan begin, 10 packages, action: Install
[C8C0:C88C][2020-05-10T00:13:34]i052: Condition 'VersionNT = v6.3 AND NOT VersionNT64' evaluates to false.
[C8C0:C88C][2020-05-10T00:13:34]w321: Skipping dependency registration on package with no dependency providers: Windows81_x86
[C8C0:C88C][2020-05-10T00:13:34]i052: Condition 'VersionNT = v6.3 AND VersionNT64' evaluates to false.
[C8C0:C88C][2020-05-10T00:13:34]w321: Skipping dependency registration on package with no dependency providers: Windows81_x64
[C8C0:C88C][2020-05-10T00:13:34]i052: Condition 'VersionNT = v6.2 AND NOT VersionNT64' evaluates to false.
[C8C0:C88C][2020-05-10T00:13:34]w321: Skipping dependency registration on package with no dependency providers: Windows8_x86
[C8C0:C88C][2020-05-10T00:13:34]i052: Condition 'VersionNT = v6.2 AND VersionNT64' evaluates to false.
[C8C0:C88C][2020-05-10T00:13:34]w321: Skipping dependency registration on package with no dependency providers: Windows8_x64
[C8C0:C88C][2020-05-10T00:13:34]i052: Condition 'VersionNT = v6.1 AND NOT VersionNT64' evaluates to false.
[C8C0:C88C][2020-05-10T00:13:34]w321: Skipping dependency registration on package with no dependency providers: Windows7_MSU_x86
[C8C0:C88C][2020-05-10T00:13:34]i052: Condition 'VersionNT = v6.1 AND VersionNT64' evaluates to false.
[C8C0:C88C][2020-05-10T00:13:34]w321: Skipping dependency registration on package with no dependency providers: Windows7_MSU_x64
[C8C0:C88C][2020-05-10T00:13:34]i052: Condition 'VersionNT = v6.0 AND NOT VersionNT64' evaluates to false.
[C8C0:C88C][2020-05-10T00:13:34]w321: Skipping dependency registration on package with no dependency providers: WindowsVista_MSU_x86
[C8C0:C88C][2020-05-10T00:13:34]i052: Condition 'VersionNT = v6.0 AND VersionNT64' evaluates to false.
[C8C0:C88C][2020-05-10T00:13:34]w321: Skipping dependency registration on package with no dependency providers: WindowsVista_MSU_x64
[C8C0:C88C][2020-05-10T00:13:34]i052: Condition '(VersionNT64)' evaluates to true.
[C8C0:C88C][2020-05-10T00:13:34]i000: Setting string variable 'WixBundleRollbackLog_vcRuntimeMinimum_x64' to value 'C:\Users\MY_USER_NAME\AppData\Local\Temp\dd_vcredist_amd64_20200510001329_000_vcRuntimeMinimum_x64_rollback.log'
[C8C0:C88C][2020-05-10T00:13:34]i000: Setting string variable 'WixBundleLog_vcRuntimeMinimum_x64' to value 'C:\Users\MY_USER_NAME\AppData\Local\Temp\dd_vcredist_amd64_20200510001329_000_vcRuntimeMinimum_x64.log'
[C8C0:C88C][2020-05-10T00:13:34]i052: Condition '(VersionNT64)' evaluates to true.
[C8C0:C88C][2020-05-10T00:13:34]i000: Setting string variable 'WixBundleRollbackLog_vcRuntimeAdditional_x64' to value 'C:\Users\MY_USER_NAME\AppData\Local\Temp\dd_vcredist_amd64_20200510001329_001_vcRuntimeAdditional_x64_rollback.log'
[C8C0:C88C][2020-05-10T00:13:34]i000: Setting string variable 'WixBundleLog_vcRuntimeAdditional_x64' to value 'C:\Users\MY_USER_NAME\AppData\Local\Temp\dd_vcredist_amd64_20200510001329_001_vcRuntimeAdditional_x64.log'
[C8C0:C88C][2020-05-10T00:13:34]i201: Planned package: Windows81_x86, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[C8C0:C88C][2020-05-10T00:13:34]i201: Planned package: Windows81_x64, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[C8C0:C88C][2020-05-10T00:13:34]i201: Planned package: Windows8_x86, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[C8C0:C88C][2020-05-10T00:13:34]i201: Planned package: Windows8_x64, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[C8C0:C88C][2020-05-10T00:13:34]i201: Planned package: Windows7_MSU_x86, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[C8C0:C88C][2020-05-10T00:13:34]i201: Planned package: Windows7_MSU_x64, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[C8C0:C88C][2020-05-10T00:13:34]i201: Planned package: WindowsVista_MSU_x86, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[C8C0:C88C][2020-05-10T00:13:34]i201: Planned package: WindowsVista_MSU_x64, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[C8C0:C88C][2020-05-10T00:13:34]i201: Planned package: vcRuntimeMinimum_x64, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: No, uncache: No, dependency: Register
[C8C0:C88C][2020-05-10T00:13:34]i201: Planned package: vcRuntimeAdditional_x64, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: No, uncache: No, dependency: Register
[C8C0:C88C][2020-05-10T00:13:34]i207: Planned related bundle: {95ac1cfa-f4fb-4d1b-8912-7f9d5fbb140d}, type: Upgrade, default requested: Absent, ba requested: Absent, execute: Uninstall, rollback: Install, dependency: None
[C8C0:C88C][2020-05-10T00:13:34]i299: Plan complete, result: 0x0
[C8C0:C88C][2020-05-10T00:13:34]i300: Apply begin
[C8C0:C88C][2020-05-10T00:13:34]i010: Launching elevated engine process.
[C8C0:C88C][2020-05-10T00:13:37]i011: Launched elevated engine process.
[C8C0:C88C][2020-05-10T00:13:37]i012: Connected to elevated engine.
[6AEC:303C][2020-05-10T00:13:37]i358: Pausing automatic updates.
[6AEC:303C][2020-05-10T00:13:37]i359: Paused automatic updates.
[6AEC:303C][2020-05-10T00:13:37]i360: Creating a system restore point.
[6AEC:303C][2020-05-10T00:13:38]i361: Created a system restore point.
[6AEC:303C][2020-05-10T00:13:38]i370: Session begin, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\6913e92a-b64e-41c9-a5e6-cef39207fe89}, options: 0x7, disable resume: No
[6AEC:303C][2020-05-10T00:13:38]i000: Caching bundle from: 'C:\Users\MY_USER_NAME\AppData\Local\Temp\FEE44820-81F3-4E54-8716-1D5CF47E3B04}\be\VC_redist.x64.exe' to: 'C:\ProgramData\Package Cache\6913e92a-b64e-41c9-a5e6-cef39207fe89}\VC_redist.x64.exe'
[6AEC:303C][2020-05-10T00:13:38]i320: Registering bundle dependency provider: VC,redist.x64,amd64,14.25,bundle, version: 14.25.28508.3
[6AEC:303C][2020-05-10T00:13:38]i371: Updating session, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\6913e92a-b64e-41c9-a5e6-cef39207fe89}, resume: Active, restart initiated: No, disable resume: No
[6AEC:BE78][2020-05-10T00:13:38]i304: Verified existing payload: vcRuntimeMinimum_x64 at path: C:\ProgramData\Package Cache\EEA66967-97E2-4561-A999-5C22E3CDE428}v14.25.28508\packages\vcRuntimeMinimum_amd64\vc_runtimeMinimum_x64.msi.
[6AEC:BE78][2020-05-10T00:13:38]i304: Verified existing payload: cab5046A8AB272BF37297BB7928664C9503 at path: C:\ProgramData\Package Cache\EEA66967-97E2-4561-A999-5C22E3CDE428}v14.25.28508\packages\vcRuntimeMinimum_amd64\cab1.cab.
[6AEC:BE78][2020-05-10T00:13:38]i304: Verified existing payload: vcRuntimeAdditional_x64 at path: C:\ProgramData\Package Cache\7D0B74C2-C3F8-4AF1-940F-CD79AB4B2DCE}v14.25.28508\packages\vcRuntimeAdditional_amd64\vc_runtimeAdditional_x64.msi.
[6AEC:BE78][2020-05-10T00:13:38]i304: Verified existing payload: cab2C04DDC374BD96EB5C8EB8208F2C7C92 at path: C:\ProgramData\Package Cache\7D0B74C2-C3F8-4AF1-940F-CD79AB4B2DCE}v14.25.28508\packages\vcRuntimeAdditional_amd64\cab1.cab.
[6AEC:303C][2020-05-10T00:13:39]i301: Applying execute package: vcRuntimeMinimum_x64, action: Install, path: C:\ProgramData\Package Cache\EEA66967-97E2-4561-A999-5C22E3CDE428}v14.25.28508\packages\vcRuntimeMinimum_amd64\vc_runtimeMinimum_x64.msi, arguments: ' MSIFASTINSTALL="7" NOVSUI="1"'
[6AEC:303C][2020-05-10T01:34:52]e000: Error 0x80070643: Failed to install MSI package.
[6AEC:303C][2020-05-10T01:34:52]e000: Error 0x80070643: Failed to execute MSI package.
[C8C0:C88C][2020-05-10T01:34:52]e000: Error 0x80070643: Failed to configure per-machine MSI package.
[C8C0:C88C][2020-05-10T01:34:52]i319: Applied execute package: vcRuntimeMinimum_x64, result: 0x80070643, restart: None
[C8C0:C88C][2020-05-10T01:34:52]e000: Error 0x80070643: Failed to execute MSI package.
[6AEC:303C][2020-05-10T01:34:52]i372: Session end, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\6913e92a-b64e-41c9-a5e6-cef39207fe89}, resume: None, restart: None, disable resume: No
[6AEC:303C][2020-05-10T01:34:52]i330: Removed bundle dependency provider: VC,redist.x64,amd64,14.25,bundle
[6AEC:303C][2020-05-10T01:34:52]i352: Removing cached bundle: {6913e92a-b64e-41c9-a5e6-cef39207fe89}, from path: C:\ProgramData\Package Cache\6913e92a-b64e-41c9-a5e6-cef39207fe89}\
[6AEC:303C][2020-05-10T01:34:52]i371: Updating session, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\6913e92a-b64e-41c9-a5e6-cef39207fe89}, resume: None, restart initiated: No, disable resume: No
[C8C0:C88C][2020-05-10T01:34:53]i399: Apply complete, result: 0x80070643, restart: None, ba requested restart: No
I would be really grateful if someone could help me becouse i can't install my after effects :p
edit this is what it shows with after effects
C:\ProgramData\Package Cache\0093C20C-273D-4397-B623-515CB8616CB9}v14.22.27821\packages\vcRuntimeMinimum_amd64\
All replies (3)
Monday, May 11, 2020 4:53 AM
Hi Henrique,
Welcome to MSDN forum.
After checking the logs and screenshots you uploaded, please have a try with the following steps:
#1. Make sure that your Windows is up-to-date;
#2. Can you find the file(C:\ProgramData\Package Cache\0093C20C-273D-4397-B623-515CB8616CB9}v14.22.27821\packages\vcRuntimeMinimum_amd64\vc_runtimeMinimum_x64.msi)?
If you can, please manually install it as administrator.
If not, please remove the Microsoft Visual C++ 2019 X64 Minimum Runtime – 14.25.28508 under the path**: C:\ProgramData\Package Cache\EEA66967-97E2-4561-A999-5C22E3CDE428}v14.25.28508.**
If it persists, please provide us with more installation logs. Please download and run this collect.exe tool, go to %temp% folder and find the vslogs.zip file, upload it to https://onedrive.live.com/ and share the link in here. Thanks for your understanding.
Hope it helps and any feedback will be expected.
Best Regards,
Anna
MSDN Community Support Please remember to click "Mark as Answer" the responses that resolved your issue, and to click "Unmark as Answer" if not. This can be beneficial to other community members reading this thread. If you have any compliments or complaints to MSDN Support, feel free to contact [email protected]
Wednesday, May 13, 2020 7:33 AM
Hi Henrique,
Do you have any update?
It seems the “vc_runtimeMinium_x64.msi” package is missed. I suppose you could find this package from the path “C:\ProgramData\Package Cache….”, but maybe this folder has some limitations on accessing or using “vc_runtimeMinimum_x64.msi”.
As you know, folders under Package Cache are related to Visual Studio, so you could try to repair VS from control panel or Visual Studio Installer.
BTW, please also try to download and use troubleshooter to check or fix this problem.
Feel free to contact us.
Best Regards,
Tianyu
MSDN Community Support
Please remember to click "Mark as Answer" the responses that resolved your issue, and to click "Unmark as Answer" if not. This can be beneficial to other community members reading this thread. If you have any compliments or complaints to MSDN Support, feel free to contact [email protected].
Friday, May 15, 2020 1:50 AM
Hi Henrique,
Any update?
Please feel free to let us know if it persists.
Have a nice day.
Sincerely,
Anna
MSDN Community Support Please remember to click "Mark as Answer" the responses that resolved your issue, and to click "Unmark as Answer" if not. This can be beneficial to other community members reading this thread. If you have any compliments or complaints to MSDN Support, feel free to contact [email protected]