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Windows 10 will not start and keeps saying please wait

Question

Wednesday, November 13, 2019 9:51 PM

System was fine then today on statup it says please wait and stays on forever. I tried shutting it down just after startup 3 times to get to safe mode and still could not get past please wait.  Please help

All replies (4)

Thursday, November 14, 2019 2:02 AM

If you can boot to Safe mode but can't boot to normal mode then it indicates a driver related issue. I shall suggest you to update all the related drivers in Safe mode.

If the above doesn't help then kindly go through the following Microsoft reference:

Recovery options in Windows 10

S.Sengupta,Microsoft MVP Windows and Devices for IT, Windows Insider MVP


Thursday, November 14, 2019 9:13 AM

Hi,

Firstly, try to do the following steps:

  • Hold shift button and click Power button
  • Restart while keeping shift button pressed.

If it doesn’t work, then get to safe mode and perform sfc/scannow command to check if it works.

Besides, you can refer to the following link for more assistance:

Windows 10 is stuck on loading some screen

Note: This is a third-party link and we do not have any guarantees on this website. This is just for your convenience. And Microsoft does not make any guarantees about the content.

Hope can help you. Have a nice day!

Best regards,

Kiki

Please remember to mark the replies as answers if they help.
If you have feedback for TechNet Subscriber Support, contact [email protected].


Thursday, November 14, 2019 9:27 AM

Hello,

Try performing Startup Repair:

1. Start your Windows 10 machine, and quickly shut it down before it reaches or if it is at boot screen. Do this two times repeatedly.

2. On the third time, Windows 10 will automatically display 'Your PC couldn't start properly' message. Now press Esc key for recovery options.

3. Then under Choose an option screen, click Troubleshoot option and now click Advanced options option.

4. Under Advanced options screen, click Startup Repair.

Reference: https://www.kapilarya.com/how-to-perform-automatic-or-startup-repair-in-windows-10

Let us know if this helps! 

Note: Included link in this reply refers to blog post by a trusted Microsoft MVP.

Microsoft MVP (Windows and Devices for IT)

Windows Insider MVP

Windows Help & Support [www.kapilarya.com]


Monday, December 2, 2019 2:23 AM

Hi,

If any reply is useful for you, please kindly mark it as an answer.

If you need further help, please feel free to reply this post directly so we will be notified to follow it up.

Have a nice day^_^

Regards,

Kiki

Please remember to mark the replies as answers if they help.
If you have feedback for TechNet Subscriber Support, contact [email protected].