Installation failed with error code: (0x00003712) & failed with 0x3712

Question

_{Sunday, October 13, 2019 9:34 AM}

i try to install Net Framework 4.6.2  and failed to complete the install .. any help how overcome this??

my windows is Windows 8 64b

and this is copy& paste of "installation log"

OS Version = 6.2.9200, SP = 0.0, Platform 2
OS Description = Win8 - x64 Enterprise Edition

MSI = 5.0.9200.16384
Windows servicing = 6.2.9200.17516

CommandLine = C:\72c13c921abc4092b4ba6d\Setup.exe /x86 /x64 /web

Using Simultaneous Download and Install mechanism

Operation: Installing

Package Name = Microsoft .NET Framework 4.6.2 Setup
Package Version = 4.6.01590

User Experience Data Collection Policy: AlwaysUploaded

Number of applicable items: 6

Exe (C:\72c13c921abc4092b4ba6d\SetupUtility.exe) succeeded.
Exe Log File:dd setuputility txt

Exe (C:\72c13c921abc4092b4ba6d\SetupUtility.exe) succeeded.
Exe Log File: dd setuputility txt

Exe (C:\72c13c921abc4092b4ba6d\Windows8-RT-KB3151804-x64.cab) failed with 0x3712 - The component store has been corrupted. .
Exe Log File:CBS.Log

Final Result: Installation failed with error code: (0x00003712), "The component store has been corrupted. " (Elapsed time: 0 00:06:45).

thank you 

All replies (1)

_{Monday, October 14, 2019 6:10 AM ✅Answered}

Hi HosniAmin,

Welcome to the MSDN forum!

According to the information you provide, Windows 8 does not support Net Framework 4.6.2 refer to the .NET Framework version and dependency documentation.

So, you can try to install net 4.6.1 as an administrator.

If you will still get this error(Installation failed with error code: 0x00003712, "The component store has been corrupted.) when installing net 4.6.1 , You can try the “DISM” to help you solve the issue.

• Run the following command: DISM.exe /Online /Cleanup-image /Restorehealth

Note: It might take several minutes for the command to complete

• Run the following command: DISM.exe /Online /Cleanup-image /startcomponentcleanup
• Run the following command: sfc /scannow

Note: It might take several minutes for the command to complete

• Enable TrustedInstaller

sc config trustedinstaller start=auto

reboot the system.

• Try  to install Net Framework again

Best Regards,

Tianyu

MSDN Community Support
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