Outlook notifications greyed out, please help

Question

_{Sunday, July 3, 2016 1:13 PM}

Like the title says, my notifications are greyed out, and when I click on them, nothing happens (normally it would take you to the email). I don't get the actionable notification in the bottom left anymore. I checked both the Windows 10 notifications and the Outlook settings and all appear to be correct.

All replies (5)

_{Monday, July 18, 2016 8:40 AM ✅Answered}

Hi,

I have tested on my computer with same versions as yours, there's no such issue.

Consider that this issue can be caused by corrupted user profile or user permission.

Would you please first create new user account with admin permission and check if there is similar issue?

If not, let's repair this corrupted one:

http://windowsreport.com/corrupt-user-profile-windows-10/

Please Note: Since the websites are not hosted by Microsoft, the links may change without notice. Microsoft does not guarantee the accuracy of this information.

For domain user, contact domain admin to help repair your account.

Please mark the reply as an answer if you find it is helpful.

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_{Tuesday, July 5, 2016 3:04 PM}

Hi,

It's weird. Considering this could be related to file association or corrupted office components.

Please try to Repair Office with installation media under Control Panel.

If this issue still persists, reset the File association to default to check the results:

http://www.tenforums.com/tutorials/8703-default-file-type-associations-restore-windows-10-a.html

Also, I recommend you test this issue in new created user account to see if it's caused by corrupted user profile.

Please mark the reply as an answer if you find it is helpful.

If you have feedback for TechNet Support, contact [email protected]

_{Tuesday, July 5, 2016 6:46 PM}

I still have the same problem mentioned above. I even did a clean reinstall of windows 10 and microsoft office but it didn't help. Do you have any other suggestions?

_{Thursday, July 7, 2016 2:37 PM}

I still have the same problem mentioned above. I even did a clean reinstall of windows 10 and microsoft office but it didn't help. Do you have any other suggestions?

Just to clarify with you about your Windows Edition and Office version, edition.

Please also make sure to activate your Windows and Office successfully.

Please mark the reply as an answer if you find it is helpful.

If you have feedback for TechNet Support, contact [email protected]

_{Wednesday, July 13, 2016 6:28 PM}

I have Windows 10 build 10586.494 and the latest version of Microsoft Office 2016 version 16.0.6965.2063