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Downloading .NET framework receives this error

Question

Tuesday, September 27, 2011 6:23 PM

"An error occurred while downloading a required file.  You may retry downloading the file or cancel setup."

Details = An error occurred downloading the following resource:  https://go.microsoft.com/fwlink/?LinkId=158918

See the setup log file located at 'C:\Users\ADMIN~1\AppData\Local\Temp\VSD63D5.tmp\install.log' for more information

 

Any ideas?  thanks

All replies (3)

Thursday, September 29, 2011 9:11 AM âś…Answered

Hi Mike,

 

Welcome to the MSDN forum.

 

I guess you were installing Visual Studio 2010. As MVP have put it, vstor40_x64.exe is a tool: Visual Studio Tools for Office Runtime Redistributable. To install this component, you are required to install .NET Framework 4 or .NET Framework 3.5 first. For more information, please refer to this page: http://msdn.microsoft.com/en-us/library/ms178739.aspx

 

You can download .NET Framework 3.5 Full from: http://download.microsoft.com/download/6/0/f/60fc5854-3cb8-4892-b6db-bd4f42510f28/dotnetfx35.exe

You can download .NET Framework 4 from: http://www.microsoft.com/download/en/details.aspx?id=17718

 

If you have any other concerns, please feel free to let me know.

 

Best Regards,

Alexander Sun [MSFT]
MSDN Community Support | Feedback to us
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Wednesday, September 28, 2011 8:26 AM

are you using a web-installer?

if yes, try to use a standalone installer.

your issue is probably due to a bad internet connection

|| Michele Brina || Developer Support Engineer || http://blogs.msdn.com/itasupport


Wednesday, September 28, 2011 1:51 PM

What, exactly, are you trying to install (link to download, please)?

The link you provided (OK here, BTW) is for vstor40_x64.exe, a tools for Office component.

Also, please provide your Windows version and SP level.

If you are trying to install either Visual Studio or a .NET Framework, you can share the complete install logs as follows:

Collect your install logs with this:

http://www.microsoft.com/downloads/details.aspx?FamilyID=E0DA314F-6216-4A18-BC6B-7D29CF83AF20&displaylang=e&displaylang=en

After you run Collect.exe, you'll find vslogs.cab in your %temp% directory. Please upload vslogs.cab to a public site, like SkyDrive, and post the link here.