I can't get my mail merge to send as an email

Question

_{Wednesday, July 26, 2017 4:31 AM}

Hi, 

I'm hoping that someone can please help me? I'm trying to get mail merge to send an email.

I'm setting it up so its an email message, it run through everything with no issue however when it comes to finish and merge it only gives me the option to either edit individual documents or print documents. The Merge to email is not an option? I have set up the select recipients at the start with out any problems? 

I'm using a Mac, word and outlook.

Can anyone please help me? 

Thanks  

All replies (2)

_{Wednesday, July 26, 2017 5:19 PM}

You may still have to ensure that Outlook is the *default email application* on your Mac.

In the current version of MacOS and Outlook, I think you have to open Mac Mail (even though you do not normally use it) then go into Mail->Preferences->General and set the "Default email reader" to "Microsoft Outlook" or "Micrososft Outlook.app" (dEpending on the options you see in the dropdown)

Then I would restart Word, re-open your mail merge main document, and see if the merge to email options are enabled (i.e. have been ungreyed).

As far as I know this group is still very oriented towards the Windows versions of Word - I suggest that for any follow-up you visit the Mac-oriented groups in the http://answers.microsoft.com groups instead.

Peter Jamieson

_{Friday, July 28, 2017 3:06 AM}

Hi Nicole,

Any update on this issue? Have you checked whether Peter's suggestions is helpful? If you would like further assistance, please don't hesitate to let us know.

Regards,

Steve Fan

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