Can't add my current email as a new alias

Question

_{Sunday, December 27, 2015 7:49 PM}

I want to change the primary email for my Microsoft Account.  The wrong email was used when my account was set up.  s  Instructions say to first add it as a secondary alias and then change it to primary.  However it will not let me add it as a new alias - says this email is already taken.  But it is my current email that I have used for 7 years.  Any help.

StephGB

All replies (3)

_{Sunday, December 27, 2015 7:59 PM ✅Answered}

You cant use your primary email as an alias and of course it is taken it is your primary email.  To make it an alias you would have to delete it and wait 30 days then you could add it but you would lose all the current data and not be able to use it for at least 30 days.

Care to tell us more about the situation and what you are trying to do?

Wanikiya and Dyami--Team Zigzag Windows IT-PRO (MS-MVP)

_{Tuesday, December 29, 2015 7:38 AM ✅Answered}

Hi StephGB,

To manage Microsoft Account Alias, we may refer to the following website:

Use aliases to add email addresses to your account

http://windows.microsoft.com/en-us/windows/add-alias-account

Specially, check the change which alias is primary part.

Regards

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_{Tuesday, September 24, 2019 1:03 PM}

I have a problem when i try to add an Alias i get this error.

This email is part of a reserved domain. Please enter a different email address.

How could it be resolved?

Regards