Print spooler service keeps crashing

Question

_{Thursday, February 21, 2019 10:30 PM}

What can be done if the spooler service keeps crashing in Windows? How can we figure out the problem and what troubleshooting steps can be taken? 
The affected computer has both local and network printers mapped and is part of a domain.

All replies (6)

_{Friday, February 22, 2019 12:07 AM}

What can be done if the spooler service keeps crashing in Windows? How can we figure out the problem and what troubleshooting steps can be taken? 
The affected computer has both local and network printers mapped and is part of a domain.

Please refer the below thread for solution 

https://www.drivereasy.com/knowledge/print-spooler-keeps-stopping-windows-7-10-solved/

Hope this helps!

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_{Friday, February 22, 2019 12:23 AM}

In Start Search type services.msc and hit the Enter Key.

Now locate Print Spooler Service.

Stop the Service for a while.

Go to Recovery tab.

Restart the service for 1st and 2nd failure.

Make sure RPC service is the dependencies of Spooler service.

Delete all the files under C:\Windows\System32\spool\PRINTERS

Now Start the Spooler Service.

Make sure your Printer driver is updated.



S.Sengupta,Microsoft MVP Windows and Devices for IT, Windows Insider MVP

_{Friday, February 22, 2019 6:27 AM}

Hi,

Below suggestion can be considered:

1. Run “sfc /scannow” to check/repair system files.
2. Re-start system in Clean Boot to determine whether background programs are interfering with the service.
3. Check Event Viewer and try to find relate event.
4. Collecting dump file, it may provide useful information about crushing. 

Best Regards,
Eve Wang

Please remember to mark the replies as answers if they help.
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_{Friday, February 22, 2019 7:19 AM}

Hello,

Please run Printer troubleshooter from Settings app > Update & security > Troubleshoot. See if it helps you.

Hope this helps!

Microsoft MVP (Windows and Devices for IT)

Windows Insider MVP

Windows Help & Support [www.kapilarya.com]

_{Tuesday, February 26, 2019 7:40 AM}

Hi,

How things are going there on this issue?

Please let me know if you would like further assistance.

Best Regards,
Eve Wang    

Please remember to mark the replies as answers if they help.
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_{Thursday, February 28, 2019 2:26 AM}

Hi,

Is there any update?

Best Regards,
Eve Wang

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