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Question
Saturday, April 30, 2016 5:00 PM
Dear support team
I use multiple disks (some network and some local) to save all my pictures (around 300 Gb).
In windows 7 I had no problem creating links from "my pictures" to the other locations where my data is stored.
In windows 10 (home) - when I do that I get access to folders only, but cannot open any folder that actually contains files.
the code:
C:\WINDOWS\system32>mklink /d D:\Users\XXX\Pictures\2013 c:\Users\XXX\images\2013
symbolic link created for D:\Users\XXX\Pictures\2013 <<===>> c:\Users\XXX\images\2013
but when I try to access a picture (or any file) via the link created above I get the following error:
Location is not available D:\Users\XXX\Pictures\2013\2013-01-04 is not accessible.
The system cannot move the file to a different disk drive.
my questions
a. what is the meaning of this error - is windows actually copying files when accessing via symbolic link?
b. what is different between windows 7 and windows 10 , specifically was this option blocked? if so why?
c. finally - what is the solution for this problem?
thanks.
All replies (9)
Tuesday, May 3, 2016 7:32 AM
Hi Roey,
I will take a try with the command you mentioned, there might be some time delay before I sharing the results.
Thank you for your understanding and patience.
Regards
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Thursday, May 5, 2016 8:11 AM
Hi Roey,
I tested the symbol link and it works at my side.
By the way, I saw your command showed that your Library Picture location is D: Drive, so you configured the folder redirection here?
And, for the images, are they under the same user account?
If yes, then it should have no issues accessing them. Accessing folders from difference user accounts should encounter permission issues.
Regards
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected].
Thursday, May 5, 2016 1:23 PM
Hi，
Thanks for your reply.
first - yes I relocated my folders to D. Unfortunately I was unable to change the size of drive C and drive D due to ASUS support strongly opposing such changes. So I have to split my data between drive D and drive C (both on same physical HD).
As far as I know there is only one user on this computer (not talking about the built in users like administrator).
I'm logging in to the computer every time with the same user - so I don't think it is a user issue.
Moreover - I can open / move / delete / edit the files if I go there directly (i.e. c:\users\xxx\images). The problem happens only when I try to open any of the files via the link I created from D:\users\XXX\pictures to c:\users\xxx\images. The link is created while I run the CMD as administrator. in Such cases I am denied access to the files.
I did many tests with links to pinpoint the problem the only way I can get links to work on Windows 10 is if both target and source are on the same LOGICAL drive.
Another interesting point:
If I right-click the link, and go to properties, then select "link properties" and click on "explore target - I CAN browse the files - but only in THAT WINDOW (my guess is that this command will open the target location instead of the link). Any attempt to reach the files from the link will result in the same error
I need solution / help /direction something! It was working smoothly on Windows 7!
thanks.
Monday, May 9, 2016 9:56 AM
OK. Roey,
I will try to reproduce your situation.
Will post back if I have any further results.
Regards
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected].
Sunday, May 29, 2016 9:59 AM
Dear support people.
This is highly frustrating.
Anything?! update? bug number? estimation of a fix?
Monday, May 30, 2016 9:46 AM
Hi Roey,
My Apologize for the late response.
I ran into issues when redirecting the profile path, and creating a new user account with the redirected folder received the same error as you mentioned.
Currently I have no available workarounds.
If possible, please consider redirect the libraries to different drives, and keep the user profile path back to the system drive.
Regards
Please mark the reply as an answer if you find it is helpful.
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Sunday, June 12, 2016 9:11 PM
Thanks for the answer.
Unfortunately this is not an option since I have no room in system drive for all my data...
this is clearly a bug in the WIndows OS - when will you roll out a fix?!
Working with this "support system" is highly frustrating!
thanks.
Tuesday, July 12, 2016 8:06 PM
Dear TechNet support team..........
well?!
Thursday, January 5, 2017 4:59 PM
I've seen a similar error when you forget to use a trailing slash for the target. You should also use quotes if there are spaces.
bad example
mklink /d D:\Users\XXX\Pictures\2013 c:\Users\XXX\images\2013
good example
mklink /d "D:\Users\XXX\Pictures\2013" "c:\Users\XXX\images\2013\"
Mike Crowley | MVP
My Blog -- Baseline Technologies