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Question
Monday, April 13, 2020 12:35 PM
So I have been trying to get the Visual C++ Redistributable for Visual Studio 2015
to install, but I get the above error and am not sure how to proceed.
These are the logs:
[0830:1B78][2020-04-13T17:47:00]i001: Burn v3.7.3813.0, Windows v6.1 (Build 7600: Service Pack 0), path: C:\Users\admin\Downloads\vc_redist.x86.exe, cmdline: ''
[0830:1B78][2020-04-13T17:47:00]i000: Setting string variable 'WixBundleLog' to value 'C:\Users\admin\AppData\Local\Temp\dd_vcredist_x86_20200413174700.log'
[0830:1B78][2020-04-13T17:47:00]i000: Setting string variable 'WixBundleOriginalSource' to value 'C:\Users\admin\Downloads\vc_redist.x86.exe'
[0830:1B78][2020-04-13T17:47:00]i000: Setting string variable 'WixBundleOriginalSourceFolder' to value 'C:\Users\admin\Downloads\
[0830:1B78][2020-04-13T17:47:00]i000: Setting string variable 'WixBundleName' to value 'Microsoft Visual C++ 2015 Redistributable (x86) - 14.0.23026'
[0830:1B78][2020-04-13T17:47:03]i100: Detect begin, 10 packages
[0830:1B78][2020-04-13T17:47:03]i000: File search: windows_uCRT_DetectKey, did not find path: C:\Windows\system32\api-ms-win-crt-runtime-l1-1-0.dll
[0830:1B78][2020-04-13T17:47:03]i000: File search: windows_uCRT_DetectKeyExists, did not find path: C:\Windows\system32\api-ms-win-crt-runtime-l1-1-0.dll
[0830:1B78][2020-04-13T17:47:03]i000: Setting numeric variable 'windows_uCRT_DetectKeyExists' to value 0
[0830:1B78][2020-04-13T17:47:03]i052: Condition '(windows_uCRT_DetectKeyExists AND windows_uCRT_DetectKey >= v10.0.10137.0)' evaluates to false.
[0830:1B78][2020-04-13T17:47:03]i052: Condition '(windows_uCRT_DetectKeyExists AND windows_uCRT_DetectKey >= v10.0.10137.0)' evaluates to false.
[0830:1B78][2020-04-13T17:47:03]i052: Condition '(windows_uCRT_DetectKeyExists AND windows_uCRT_DetectKey >= v10.0.10137.0)' evaluates to false.
[0830:1B78][2020-04-13T17:47:03]i052: Condition '(windows_uCRT_DetectKeyExists AND windows_uCRT_DetectKey >= v10.0.10137.0)' evaluates to false.
[0830:1B78][2020-04-13T17:47:03]i052: Condition '(windows_uCRT_DetectKeyExists AND windows_uCRT_DetectKey >= v10.0.10137.0)' evaluates to false.
[0830:1B78][2020-04-13T17:47:03]i052: Condition '(windows_uCRT_DetectKeyExists AND windows_uCRT_DetectKey >= v10.0.10137.0)' evaluates to false.
[0830:1B78][2020-04-13T17:47:03]i052: Condition '(windows_uCRT_DetectKeyExists AND windows_uCRT_DetectKey >= v10.0.10137.0)' evaluates to false.
[0830:1B78][2020-04-13T17:47:03]i052: Condition '(windows_uCRT_DetectKeyExists AND windows_uCRT_DetectKey >= v10.0.10137.0)' evaluates to false.
[0830:1B78][2020-04-13T17:47:03]i101: Detected package: vcRuntimeMinimum_x86, state: Absent, cached: None
[0830:1B78][2020-04-13T17:47:03]i101: Detected package: vcRuntimeAdditional_x86, state: Absent, cached: None
[0830:1B78][2020-04-13T17:47:03]i101: Detected package: Windows81_x86, state: Absent, cached: None
[0830:1B78][2020-04-13T17:47:03]i101: Detected package: Windows81_x64, state: Absent, cached: None
[0830:1B78][2020-04-13T17:47:03]i101: Detected package: Windows8_x86, state: Absent, cached: None
[0830:1B78][2020-04-13T17:47:03]i101: Detected package: Windows8_x64, state: Absent, cached: None
[0830:1B78][2020-04-13T17:47:03]i101: Detected package: Windows7_MSU_x86, state: Absent, cached: None
[0830:1B78][2020-04-13T17:47:03]i101: Detected package: Windows7_MSU_x64, state: Absent, cached: Complete
[0830:1B78][2020-04-13T17:47:03]i101: Detected package: WindowsVista_MSU_x86, state: Absent, cached: None
[0830:1B78][2020-04-13T17:47:03]i101: Detected package: WindowsVista_MSU_x64, state: Absent, cached: None
[0830:1B78][2020-04-13T17:47:03]i052: Condition 'VersionNT >= v6.0 OR (VersionNT = v5.1 AND ServicePackLevel >= 2) OR (VersionNT = v5.2 AND ServicePackLevel >= 1)' evaluates to true.
[0830:1B78][2020-04-13T17:47:03]i199: Detect complete, result: 0x0
[0830:1B78][2020-04-13T17:47:11]i200: Plan begin, 10 packages, action: Install
[0830:1B78][2020-04-13T17:47:11]i000: Setting string variable 'WixBundleRollbackLog_vcRuntimeMinimum_x86' to value 'C:\Users\admin\AppData\Local\Temp\dd_vcredist_x86_20200413174700_000_vcRuntimeMinimum_x86_rollback.log'
[0830:1B78][2020-04-13T17:47:11]i000: Setting string variable 'WixBundleLog_vcRuntimeMinimum_x86' to value 'C:\Users\admin\AppData\Local\Temp\dd_vcredist_x86_20200413174700_000_vcRuntimeMinimum_x86.log'
[0830:1B78][2020-04-13T17:47:11]i000: Setting string variable 'WixBundleRollbackLog_vcRuntimeAdditional_x86' to value 'C:\Users\admin\AppData\Local\Temp\dd_vcredist_x86_20200413174700_001_vcRuntimeAdditional_x86_rollback.log'
[0830:1B78][2020-04-13T17:47:11]i000: Setting string variable 'WixBundleLog_vcRuntimeAdditional_x86' to value 'C:\Users\admin\AppData\Local\Temp\dd_vcredist_x86_20200413174700_001_vcRuntimeAdditional_x86.log'
[0830:1B78][2020-04-13T17:47:11]i052: Condition 'VersionNT = v6.3 AND NOT VersionNT64' evaluates to false.
[0830:1B78][2020-04-13T17:47:11]w321: Skipping dependency registration on package with no dependency providers: Windows81_x86
[0830:1B78][2020-04-13T17:47:11]i052: Condition 'VersionNT = v6.3 AND VersionNT64' evaluates to false.
[0830:1B78][2020-04-13T17:47:11]w321: Skipping dependency registration on package with no dependency providers: Windows81_x64
[0830:1B78][2020-04-13T17:47:11]i052: Condition 'VersionNT = v6.2 AND NOT VersionNT64' evaluates to false.
[0830:1B78][2020-04-13T17:47:11]w321: Skipping dependency registration on package with no dependency providers: Windows8_x86
[0830:1B78][2020-04-13T17:47:11]i052: Condition 'VersionNT = v6.2 AND VersionNT64' evaluates to false.
[0830:1B78][2020-04-13T17:47:11]w321: Skipping dependency registration on package with no dependency providers: Windows8_x64
[0830:1B78][2020-04-13T17:47:11]i052: Condition 'VersionNT = v6.1 AND NOT VersionNT64' evaluates to false.
[0830:1B78][2020-04-13T17:47:11]w321: Skipping dependency registration on package with no dependency providers: Windows7_MSU_x86
[0830:1B78][2020-04-13T17:47:11]i052: Condition 'VersionNT = v6.1 AND VersionNT64' evaluates to true.
[0830:1B78][2020-04-13T17:47:11]w321: Skipping dependency registration on package with no dependency providers: Windows7_MSU_x64
[0830:1B78][2020-04-13T17:47:11]i052: Condition 'VersionNT = v6.0 AND NOT VersionNT64' evaluates to false.
[0830:1B78][2020-04-13T17:47:11]w321: Skipping dependency registration on package with no dependency providers: WindowsVista_MSU_x86
[0830:1B78][2020-04-13T17:47:11]i052: Condition 'VersionNT = v6.0 AND VersionNT64' evaluates to false.
[0830:1B78][2020-04-13T17:47:11]w321: Skipping dependency registration on package with no dependency providers: WindowsVista_MSU_x64
[0830:1B78][2020-04-13T17:47:11]i201: Planned package: vcRuntimeMinimum_x86, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: Yes, uncache: No, dependency: Register
[0830:1B78][2020-04-13T17:47:11]i201: Planned package: vcRuntimeAdditional_x86, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: Yes, uncache: No, dependency: Register
[0830:1B78][2020-04-13T17:47:11]i201: Planned package: Windows81_x86, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[0830:1B78][2020-04-13T17:47:11]i201: Planned package: Windows81_x64, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[0830:1B78][2020-04-13T17:47:11]i201: Planned package: Windows8_x86, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[0830:1B78][2020-04-13T17:47:11]i201: Planned package: Windows8_x64, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[0830:1B78][2020-04-13T17:47:11]i201: Planned package: Windows7_MSU_x86, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[0830:1B78][2020-04-13T17:47:11]i201: Planned package: Windows7_MSU_x64, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: No, uncache: No, dependency: None
[0830:1B78][2020-04-13T17:47:11]i201: Planned package: WindowsVista_MSU_x86, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[0830:1B78][2020-04-13T17:47:11]i201: Planned package: WindowsVista_MSU_x64, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[0830:1B78][2020-04-13T17:47:11]i299: Plan complete, result: 0x0
[0830:1B78][2020-04-13T17:47:11]i300: Apply begin
[13EC:1A20][2020-04-13T17:47:18]i360: Creating a system restore point.
[13EC:1A20][2020-04-13T17:47:51]i361: Created a system restore point.
[13EC:1A20][2020-04-13T17:47:51]i370: Session begin, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\74d0e5db-b326-4dae-a6b2-445b9de1836e}, options: 0x7, disable resume: No
[13EC:1A20][2020-04-13T17:47:51]i000: Caching bundle from: 'C:\Users\admin\AppData\Local\Temp\74d0e5db-b326-4dae-a6b2-445b9de1836e}\be\VC_redist.x86.exe' to: 'C:\ProgramData\Package Cache\74d0e5db-b326-4dae-a6b2-445b9de1836e}\VC_redist.x86.exe'
[13EC:1A20][2020-04-13T17:47:51]i320: Registering bundle dependency provider: {74d0e5db-b326-4dae-a6b2-445b9de1836e}, version: 14.0.23026.0
[13EC:1A20][2020-04-13T17:47:51]i371: Updating session, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\74d0e5db-b326-4dae-a6b2-445b9de1836e}, resume: Active, restart initiated: No, disable resume: No
[13EC:17CC][2020-04-13T17:47:52]i304: Verified existing payload: vcRuntimeMinimum_x86 at path: C:\ProgramData\Package Cache\unverified\vcRuntimeMinimum_x86.
[13EC:17CC][2020-04-13T17:47:52]i305: Verified acquired payload: vcRuntimeMinimum_x86 at path: C:\ProgramData\Package Cache\unverified\vcRuntimeMinimum_x86, moving to: C:\ProgramData\Package Cache\A2563E55-3BEC-3828-8D67-E5E8B9E8B675}v14.0.23026\packages\vcRuntimeMinimum_x86\vc_runtimeMinimum_x86.msi.
[13EC:17CC][2020-04-13T17:47:52]i304: Verified existing payload: cab54A5CABBE7274D8A22EB58060AAB7623 at path: C:\ProgramData\Package Cache\unverified\cab54A5CABBE7274D8A22EB58060AAB7623.
[13EC:17CC][2020-04-13T17:47:52]i305: Verified acquired payload: cab54A5CABBE7274D8A22EB58060AAB7623 at path: C:\ProgramData\Package Cache\unverified\cab54A5CABBE7274D8A22EB58060AAB7623, moving to: C:\ProgramData\Package Cache\A2563E55-3BEC-3828-8D67-E5E8B9E8B675}v14.0.23026\packages\vcRuntimeMinimum_x86\cab1.cab.
[13EC:17CC][2020-04-13T17:47:52]i304: Verified existing payload: vcRuntimeAdditional_x86 at path: C:\ProgramData\Package Cache\unverified\vcRuntimeAdditional_x86.
[13EC:17CC][2020-04-13T17:47:52]i305: Verified acquired payload: vcRuntimeAdditional_x86 at path: C:\ProgramData\Package Cache\unverified\vcRuntimeAdditional_x86, moving to: C:\ProgramData\Package Cache\BE960C1C-7BAD-3DE6-8B1A-2616FE532845}v14.0.23026\packages\vcRuntimeAdditional_x86\vc_runtimeAdditional_x86.msi.
[13EC:17CC][2020-04-13T17:47:52]i304: Verified existing payload: cabB3E1576D1FEFBB979E13B1A5379E0B16 at path: C:\ProgramData\Package Cache\unverified\cabB3E1576D1FEFBB979E13B1A5379E0B16.
[13EC:17CC][2020-04-13T17:47:52]i305: Verified acquired payload: cabB3E1576D1FEFBB979E13B1A5379E0B16 at path: C:\ProgramData\Package Cache\unverified\cabB3E1576D1FEFBB979E13B1A5379E0B16, moving to: C:\ProgramData\Package Cache\BE960C1C-7BAD-3DE6-8B1A-2616FE532845}v14.0.23026\packages\vcRuntimeAdditional_x86\cab1.cab.
[13EC:17CC][2020-04-13T17:47:53]i304: Verified existing payload: Windows7_MSU_x64 at path: C:\ProgramData\Package Cache\42D5BEC7DDFBD49E76467529CBC2868987BF8460\packages\Patch\x64\Windows6.1-KB2999226-x64.msu.
[13EC:1A20][2020-04-13T17:47:53]i301: Applying execute package: vcRuntimeMinimum_x86, action: Install, path: C:\ProgramData\Package Cache\A2563E55-3BEC-3828-8D67-E5E8B9E8B675}v14.0.23026\packages\vcRuntimeMinimum_x86\vc_runtimeMinimum_x86.msi, arguments: ' MSIFASTINSTALL="7" NOVSUI="1"'
[0830:1B78][2020-04-13T17:48:01]i319: Applied execute package: vcRuntimeMinimum_x86, result: 0x0, restart: None
[13EC:1A20][2020-04-13T17:48:01]i325: Registering dependency: {74d0e5db-b326-4dae-a6b2-445b9de1836e} on package provider: Microsoft.VS.VC_RuntimeMinimumVSU_x86,v14, package: vcRuntimeMinimum_x86
[13EC:1A20][2020-04-13T17:48:01]i301: Applying execute package: vcRuntimeAdditional_x86, action: Install, path: C:\ProgramData\Package Cache\BE960C1C-7BAD-3DE6-8B1A-2616FE532845}v14.0.23026\packages\vcRuntimeAdditional_x86\vc_runtimeAdditional_x86.msi, arguments: ' MSIFASTINSTALL="7" NOVSUI="1"'
[0830:1B78][2020-04-13T17:48:10]i319: Applied execute package: vcRuntimeAdditional_x86, result: 0x0, restart: None
[13EC:1A20][2020-04-13T17:48:10]i325: Registering dependency: {74d0e5db-b326-4dae-a6b2-445b9de1836e} on package provider: Microsoft.VS.VC_RuntimeAdditionalVSU_x86,v14, package: vcRuntimeAdditional_x86
[13EC:1A20][2020-04-13T17:48:10]i301: Applying execute package: Windows7_MSU_x64, action: Install, path: C:\ProgramData\Package Cache\42D5BEC7DDFBD49E76467529CBC2868987BF8460\packages\Patch\x64\Windows6.1-KB2999226-x64.msu, arguments: '"C:\Windows\SysNative\wusa.exe" "C:\ProgramData\Package Cache\42D5BEC7DDFBD49E76467529CBC2868987BF8460\packages\Patch\x64\Windows6.1-KB2999226-x64.msu" /quiet /norestart'
[13EC:1A20][2020-04-13T17:48:20]e000: Error 0x80240017: Failed to execute MSU package.
[0830:1B78][2020-04-13T17:48:20]e000: Error 0x80240017: Failed to configure per-machine MSU package.
[0830:1B78][2020-04-13T17:48:20]i319: Applied execute package: Windows7_MSU_x64, result: 0x80240017, restart: None
[0830:1B78][2020-04-13T17:48:20]e000: Error 0x80240017: Failed to execute MSU package.
[13EC:1A20][2020-04-13T17:48:20]i372: Session end, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\74d0e5db-b326-4dae-a6b2-445b9de1836e}, resume: ARP, restart: None, disable resume: No
[13EC:1A20][2020-04-13T17:48:20]i371: Updating session, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\74d0e5db-b326-4dae-a6b2-445b9de1836e}, resume: ARP, restart initiated: No, disable resume: No
[0830:1B78][2020-04-13T17:48:21]i399: Apply complete, result: 0x80240017, restart: None, ba requested restart: No
All replies (3)
Tuesday, April 14, 2020 2:26 AM
Hi Shamal Pise,
Welcome to MSDN forum.
Refer to the logs you provided, I note that your Windows System is Windows 7. After checking the system requirements of Visual C++ Redistributable for Visual Studio 2015, I find it supports Windows 7 Service Pack 1, please refer to the guide to install Windows 7 Service Pack 1 and try again. Notice that please turn off any anti-virus software and clean your %temp% folder before installation.
BTW, if the issue persists, I need your help to collect more installation logs. Please download and run this collect.exe tool, go to %temp% folder and find the vslogs.zip file, upload it to https://onedrive.live.com/ and share the link in here. Thanks for your understanding.
Hope it helps and any feedback will be expected.
Best Regards,
Anna
MSDN Community Support Please remember to click "Mark as Answer" the responses that resolved your issue, and to click "Unmark as Answer" if not. This can be beneficial to other community members reading this thread. If you have any compliments or complaints to MSDN Support, feel free to contact [email protected]
Thursday, April 16, 2020 7:38 AM
Hi Shamal Pise,
Sorry to disturb you.
What about this issue now?
If there is anyhting else we can do for you, please feel free to post in this forum.
Have a nice day.
Sincerely,
Anna
MSDN Community Support Please remember to click "Mark as Answer" the responses that resolved your issue, and to click "Unmark as Answer" if not. This can be beneficial to other community members reading this thread. If you have any compliments or complaints to MSDN Support, feel free to contact [email protected]
Friday, April 24, 2020 9:36 AM
Dear customer,
If your issue persists, according to the error message, it seems the OS failed to install the required update Windows6.1-KB2999226-x64.msu and please have a look at this similar issue, you can try to install it by extracting that update to a folder, and then manually install this update. After that, repair this installation.
Best regards,
Sara
MSDN Community Support Please remember to click "Mark as Answer" the responses that resolved your issue, and to click "Unmark as Answer" if not. This can be beneficial to other community members reading this thread. If you have any compliments or complaints to MSDN Support, feel free to contact [email protected]