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The software change returned error code 0x87D00607(-2016410105).

Question

Sunday, November 16, 2014 2:49 AM

Hi to everyone. I am learning SCCM 2012 R2 using book Mastering SCCM 2012 R2 in addition to various video trainings and online resources. Currently I am focused on application deployment. I created Foxit Reader application - msi deployment type, distributed it to DP and deployed it to device collection containing only one test computer (Win 7 Pro SP1 x64). Having done all these steps I went to client's Software Center and Application Catalog. Foxit Reader app is visible but as soon as I click on Install button I receive an error:

The software change returned error code 0x87D00607(-2016410105).

I deployed Office 2013 a few days ago (although I am struggling to uninstall it silently) without problems. Meanwhile I did not change anything related to boundaries, boundary groups and DPs. I have only one SCCM 2012 R2 server (Primary stand-alone site). I hate these situations when I follow along some official learning material such as this book, doing everything the same as it is done there and it does not work at all.

Unfortunately I can not afford official MS training, my company does not invest in their system engineers so we are on our own. It is nice to learn something by yourself but situations like this take too much time - probably on official training it would be solved immediately.

All replies (4)

Sunday, November 16, 2014 3:18 AM

Its likely that your problem is being caused by incorrectly configured boundaries with Configuration Manager. There are quite a few blogs on this particular error, as an example:

http://www.vmadmin.co.uk/microsoft/64-mssystemcenter/350-sccm2012errorboundary87d00607

and

http://peerk.blogspot.com.au/2013/01/sccm-2012-app-stuck-at-downloading-0.html

or

http://heineborn.com/tech/application-installation-error-0x87d00607/

Take a look at your boundaries and make sure that you have one configured relative to the location of the Distribution Point that the client is trying to download content from.

Cheers

Damon


Sunday, November 16, 2014 4:33 PM

I uninstalled manually Office 2013 on client computer and I was able to install Office 2013 afterwards from Software Center. If boundaries had been misconfigured I should have not been able to install Office 2013. Why Foxit Reader will not install I have not any idea.


Sunday, November 16, 2014 4:53 PM

0x87D00607 explicitly means "Content not found".

In addition to boundary and boundary group issues, distribution issues may cause this including the content simply not being deployed to the proper DP or failing (for whatever reason) to be successfully deployed to any accessible DPs. Thus, you need to go verify the content on the DPs.

Jason | http://blog.configmgrftw.com | @jasonsandys


Sunday, November 16, 2014 5:08 PM

I cracked it, enable prestaged content was checked on DP. Having unchecked it on DP and recreated app again it was successfully installed on client.

But I noticed if I create new app, distribute to DP and deploy it to collection enable prestaged content is checked again and deployment process can not execute download part. I do not know why this is happening. I have to uncheck this option all over again. Bizzare.