Note
Access to this page requires authorization. You can try signing in or changing directories.
Access to this page requires authorization. You can try changing directories.
Question
Friday, April 12, 2019 6:20 AM | 1 vote
Hi All,
I am having this error message when try to insert icon in Microsoft Office program(Excel, Word, PowerPoint & Outlook).
Error Message: An error occurred while importing this file.
XXXhubblecontent.osi.office.net/ContentSVC/Content/svg/HillScene.svg
Microsoft Office version: Version 1808(Build 10730.20304 Click to Run)
All replies (6)
Wednesday, April 17, 2019 9:54 AM âś…Answered | 3 votes
The error is caused by "Do not save encrypted pages to disk" in Internet Options>Advanced is checked.
Uncheck the setting and issue solved.
Monday, April 15, 2019 2:21 AM | 1 vote
Hi JYser,
Did this problem appear in all files when trying to import to Office?
How did you import files?
I suggest you try to open Office application run as an administrator and check the result.
If this problem only appear in a specific file, please check if the problem was blocked (Right click the File- Properties). You can also try to copy the file to local desktop and re-import to Office.
If this problem appear in all file, I suggest you try to repair Office application:
Any updates please let me know and I'm glad to help you.
Regards,
Emi Zhang
Please remember to mark the replies as answers if they helped. If you have feedback for TechNet Subscriber Support, contact [email protected].
Click here to learn more. Visit the dedicated forum to share, explore and talk to experts about Microsoft Office 2019.
Monday, April 15, 2019 2:27 AM | 1 vote
Hi Emi,
I insert the icon by clicking insert tab>Icons>choose built-in icon in Microsoft Office Program.
Tried run program as administrator and repair Office application.
Same issue occurred.
Monday, April 15, 2019 7:55 AM | 1 vote
Hi,
1. Try to delete the contents of the %TEMP% folder.
2. For 32-bit Windows versions, go to: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\Common\Security\AllowLists\GraphicsFilterImport
For 64-bit Windows versions, go to: HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Office\Common\Security\AllowLists\GraphicsFilterImport
Under that key, look for AllowListEnabled. If it's there, set it to 0.
If it's not there, create a new AllowListEnabled REG_DWORD key and set its value to 0.
Important Follow the steps in this section carefully. Serious problems might occur if you modify the registry incorrectly. Before you modify it, back up the registry for restoration in case problems occur.
Please refer to this article about how to back up and restore the registry in Windows: https://support.microsoft.com/en-us/kb/322756
3. If this issue still existed, try to login Windows as an administrator.
Regards,
Emi Zhang
Please remember to mark the replies as answers if they helped. If you have feedback for TechNet Subscriber Support, contact [email protected].
Click here to learn more. Visit the dedicated forum to share, explore and talk to experts about Microsoft Office 2019.
Wednesday, April 17, 2019 9:57 AM | 1 vote
Hi JYser,
Thank you very much for sharing solution here!!
:D
Regards,
Emi
Saturday, October 12, 2019 11:51 AM | 1 vote
I'm not able to find the Internet Options!! Where is it? Thanks in advance