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Azure VM connects but black screen

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Friday, March 22, 2019 5:55 AM

I have 3 Azure VMs and had 2 of them configured as domain controllers. I removed a domain controller from one VM. Now I can RDP to that VM using local admin credentials but displays nothing but black screen. Can you help me with this ?

All replies (6)

Friday, March 22, 2019 6:30 AM

Hi, 

There are few suggestions in the following threads, please try and let me know if that works for you:

https://stackoverflow.com/questions/38581928/azure-windows-vm-shows-full-black-screen-in-rdp

https://social.msdn.microsoft.com/Forums/en-US/e40afd48-a261-42ae-ae99-cd2b568c7c9c/black-screen-on-login?forum=WAVirtualMachinesforWindows

Friday, March 22, 2019 6:50 AM

Hi,

I also suggest you to check the following blog I created and see if it helps

http://exchangeonline.in/windows-server-2012-gui-missing-removing-features/

Regards From: Exchange Online | World of Cloud Computing

Friday, March 22, 2019 7:35 AM

Hi, Thanks for taking a look. I tried the links you provided above. In my scenario, black screen issue is not occurring over screen resolutions or slow internet connections. what exactly happens is , when I RDP to the VM, it prompts the window to type the user credentials for the VM and after I click enter providing the credentials, then appears black screen but I'm still on the RDP session. (CTRL+ALT+END) keys are also working.

Friday, March 22, 2019 7:41 AM

Do you have low space in C:/ drive?

Reference: https://social.msdn.microsoft.com/Forums/en-US/e40afd48-a261-42ae-ae99-cd2b568c7c9c/black-screen-on-login?forum=WAVirtualMachinesforWindows 

Regards, 

Msrini

Friday, March 22, 2019 9:29 AM

Hi Msrini,

I have enough space in C:/ drive.  Anyway  I will look more  into above URL you provided Thanks.

Regards,

ye-tech

Friday, March 22, 2019 9:44 AM

Hi 

This might be the problem. I will try and let you know.Thanks