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Question
Friday, April 13, 2018 10:33 AM
Hybrid Environment. Skype for Business is hosted online.
When a Primary Email address of a Mailbox is modified in Hybrid, it gets replicated to Cloud mailbox, OAB of Outlook.
But When we search the user in the Skype, the contact card still shows the Old Primary Email address.
Its been more than 20 days still no change in Skype's address book.
Is there any update addressbook auto scheduled service over skype?? Can we trigger manually ?
All replies (5)
Friday, April 13, 2018 12:46 PM
Does this affect both users hosted on-premise and SFB Online?
On-premise has this command to update addressbook:
Update-CsUserDataBase
Update-CsAddressBook
To debug:
Debug-CsAddressBookReplication
As far as I know, it is not possible to run this in SFB Online, same as Exchange online
SFB Online cmdlets is pretty limited:
https://technet.microsoft.com/en-us/library/dn362817(v=ocs.15).aspx
When you edit emailaddress, you do it using on-premises ECP ?
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Friday, April 13, 2018 7:09 PM
Hi there,
Yes, those update addressbook are there in Onprem..
but the Skype is fully in Online, so i didnt find any commands.
Editing email address,
I have done through hybrid ECP, which gets replicated to Cloud via AAD sync.
Monday, April 16, 2018 5:16 AM
Hi Arunramanathan,
Did the issue happen to all users or specific user?
For SFB client side, please try to rebuild user profile:
%userprofile%\AppData\Local\Microsoft\Office\15.0\Lync\[email protected](Lync 2013/SFB 2015)
%userprofile%\AppData\Local\Microsoft\Office\16.0\Lync\[email protected](SFB 2016)
You can also run this command in CMD, it will force your SFB client address book update
reg add HKLM\Software\Policies\Microsoft\Office\15.0\Lync /v GalDownloadInitialDelay /t REG_DWORD /d 0 /f
Our forum is focus on SFB on premise, so you can also post in SFB online, there are more experts will help you with this issue, thanks for your understanding and support
https://answers.microsoft.com/en-us/msoffice?auth=1
Best Regards,
Alice Wang
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Tuesday, April 17, 2018 10:35 AM
Are there any update about this issue?
Best Regards,
Alice Wang
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Wednesday, April 25, 2018 9:13 AM
if the reply is helpful to you, please mark it as an answer.
Best Regards,
Alice Wang
Please remember to mark the replies as answers if they helped. If you have feedback for TechNet Subscriber Support, contact [email protected].
Click here to learn more. Visit the dedicated forum to share, explore and talk to experts about Microsoft Teams.