BitLocker recovery key not saving to Microsoft account

Question

_{Thursday, February 1, 2018 5:53 AM | 1 vote}

Hello, I enabled BitLocker, and to back up my recovery key, I chose "save to your cloud domain account." However, when I log into my Microsoft account online, there are no recovery keys saved! What could the problem be?

All replies (5)

_{Wednesday, March 21, 2018 4:05 AM ✅Answered | 1 vote}

Apologies for my late reply! I solved the problem. Initially, following your directions, I didn't see any recovery key for my device. But it led me to realize that I was connected to my school account, which is not at all what I want--I must have done that by accident. I simply removed access, re-saved my BitLocker key to my account, and it was successful.

_{Friday, February 2, 2018 1:41 AM}

Yeah, current situation is normal. Don't worry.

When you choose Save to your cloud domain account option, recovery key will not be saved in Microsoft account, but saved in Azure Active Directory.

You could use the following steps to get it:

1.Visit https://manage.windowsazure.com with your credentials and select your Active Directory Name

2. Active Directory, select your directory

3. Users Tab>Select your user. Select "Devices" tab. Select the device and click "View Details"

4. Check the BitLocker key ID, the recovery key and the drive type.

https://celedonpartners.com/blog/storing-recovering-bitlocker-keys-azure-active-directory/

Please Note: Since the website is not hosted by Microsoft, the link may change without notice. Microsoft does not guarantee the accuracy of this information.

Regards

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_{Friday, February 2, 2018 9:44 AM}

Would you mind letting me know the update of the problem? If you need further assistance, feel free to let me know.

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_{Wednesday, February 14, 2018 9:21 AM}

We have not heard from you in a couple of days. Please post back at your convenience if we can assist further.

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_{Wednesday, March 21, 2018 6:22 AM}

Good news, even though the process is not smooth, the result is good, congratulate you.

I am happy to assist you with issue, please mark your reply to close this case, hope this experience can help other people.

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