Note
Access to this page requires authorization. You can try signing in or changing directories.
Access to this page requires authorization. You can try changing directories.
Question
Tuesday, March 17, 2020 7:47 PM
Hello
I've been trying to install Visual C++ 2015-15 but i keep getting the window that says "..enter an alternate path to a folder containing the installation package 'vc_runtimeMinimum_x64.msi'.." and when i cancel it, another windows says "The older version of Mircrosoft Visual C++ 2019 X64 Minimum Runtime = 14.24.28127 cannot be removed". That program does not appear in Add/Remove Programs, Microsoft program that looking for what's blocking uninstalling or installing, and in my Registry Keys.
I do not know where the logs are.
All replies (3)
Wednesday, March 18, 2020 2:17 AM âś…Answered | 1 vote
Hi IdiotSandwich,
Welcome to MSDN forum.
According to your description, the error usually indicates that the version of Microsoft Visual C++ Redistributable you are attempting to install is either corrupted or missing. Please have a try with the following steps:
#1. Please uninstall all the Visual C++ Redistributable items in Control Panel -> uninstall or change a program;
#2. If you are blocked from installing or removing programs, please use the troubleshooter to fix it;
#3. Check your Windows update and try to update it to the latest version;
#4. Reboot your machine;
#5. Clean your %temp% folder and turn off your anti-virus software;
#6. Re-download the latest versions of Microsoft Visual C++ Redistributable package and install it with Administrator privilege.
If the issue persists, I need your help to share some screenshots about the error or collect more installation logs. Please download and run this collect.exe tool, go to %temp% folder and find the vslogs.zip file, upload it to https://onedrive.live.com/ and share the link in here.
Hope it helps and any feedback will be expected.
Best Regards,
Anna
MSDN Community Support Please remember to click "Mark as Answer" the responses that resolved your issue, and to click "Unmark as Answer" if not. This can be beneficial to other community members reading this thread. If you have any compliments or complaints to MSDN Support, feel free to contact [email protected]
Thursday, March 19, 2020 8:05 AM
Hi IdioSandwich,
Sorry to disturb you.
Did you still have this issue following my steps?
If it is resolved, please share your solution here and that will help others who have same or similar issue.
If my reply doesn't work, please feel free to let me know.
Hoping everything goes well.
Sincerely,
Anna
MSDN Community Support Please remember to click "Mark as Answer" the responses that resolved your issue, and to click "Unmark as Answer" if not. This can be beneficial to other community members reading this thread. If you have any compliments or complaints to MSDN Support, feel free to contact [email protected]
Thursday, March 19, 2020 10:26 PM
Yeah it worked i set your first message as an answer thank you.