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Microsoft Management Console (MMC) stopped working

Question

Wednesday, June 25, 2008 9:46 AM

Hi,

I've got the problem with my Management Console.
Everytime I' ll start my EventLogs, my SheduleTasks, or other MMC SnapIns, the console stopped working and give me this problem signature back:

Problemereignisame:    CLR20r3
Problemsignatur 01:    mmc.exe
Problemsignatur 02:    6.0.6001.18000
Problemsignatur 03:    47919524
Problemsignatur 04:    MIGUIControls
Problemsignatur 05:    1.0.0.0
Problemsignatur 06:    4791a718
Problemsignatur 07:    af2
Problemsignatur 08:    6
Problemsignatur 09:    System.TypeInitialization
Betriebsystemversion:    6.0.6001.2.1.0.272.7
Gebietsschema-ID:    1031

This problem ive got on three HP servers with Windows Server 2008 x64 SP1
one Server was installed a few days ago, but has the same error.

I've searched the www for some simular threads, but I can't get any solution.
I also started a   SFC /SCANNOW  check on every system, but no integrity injury was found

I really need help!

Thanks

All replies (1)

Monday, June 30, 2008 7:30 AM âś…Answered

 

Hello,

 

To troubleshoot this issue, we will need to collect a memory dump to locate the root cause.  

Unfortunately, debugging is beyond what we can do in the TechNet Forum.

 

A support call to our product service team is needed for the debugging service.

 

I'd like to recommend that you contact Microsoft Customer Support Service (CSS) for further investigation.

 

For more information on available CSS services, please click here:

http://support.microsoft.com/default.aspx?scid=fh;EN-US;OfferProPhone#faq607.

 

Having said the above, the following are some basic information for your reference.

 

As MMC related crash issues might be related to incompatible application DLLs attached to the mmc.exe process, you could use processes explorer tool to check what DLL files are attached to mmc.exe, and uninstall them one by one.

 

The following article provides an introduction of processes explorer.

http://technet.microsoft.com/zh-cn/sysinternals/bb896653(en-us).aspx

 

You can download Processes explorer from this link:

http://download.sysinternals.com/Files/ProcessExplorer.zip

 

Please also try to perform a clean boot and check whether this issue is caused by the third-party services.

 

To perform a clean boot on Windows Server 2008, please do as follows:

 

1. Click Start->Run...->type msconfig and press Enter

2. Click Services tab and select Hide All Microsoft Services and Disable All third party Services.

3. Click Startup tab and Disable All startup items

4. Click OK and choose Restart

5. After reboot, check whether the problem still occurs

 

I hope this helps.