File server can mapped by IP Address but not by names

Question

_{Saturday, January 13, 2018 8:19 AM}

Hi,

I can mapped my File Server network drive by IP Address but not on names, especially Windows 7 & Windows 10 clients.

Example:

192.141.1.23\Admin  (can mapped by this) but not \AMD2\admin .

What could be the possible causes?

Please assist.

All replies (11)

_{Saturday, January 13, 2018 2:36 PM}

What could be the possible causes?

 Inoperative name resolution.

If you're using active directory integrated DNS I'd check the DC, member servers, and clients all have the static address of DC listed for DNS and no others such as router or public DNS

Regards, Dave Patrick ....
Microsoft Certified Professional
Microsoft MVP [Windows Server] Datacenter Management

Disclaimer: This posting is provided "AS IS" with no warranties or guarantees, and confers no rights.

_{Saturday, January 13, 2018 3:23 PM}

Can you ping the file serveur using the name (ping AMD2) and does it resolve the correct IP address (192.141.1.23) ?

hth

This posting is provided AS IS without warranty of any kind

_{Saturday, January 13, 2018 6:44 PM}

check if you computer is configured with correct DNS server and you have DNS entry for the file server in DNS.

_{Sunday, January 14, 2018 5:06 AM}

Yes. I can ping to 192.141.1.23 & even to AMD2 too. When come to mapping it'll only mapped using IP Address but not AMD2.

_{Sunday, January 14, 2018 5:09 AM}

All have static ip address. No router or public DNS. Joined to domain

_{Sunday, January 14, 2018 7:02 AM}

Most of the time, when you can't access a share using the name it's a kerberos issue.  You could get more information using a network trace (netmon / wireshark).

Make sure your AMD2 server has the SPN "HOST/AMD2" and "HOST/AMD.Your_DomainName".

Also, make sure your AMD2 server has a DNS A Record.

hth

This posting is provided AS IS without warranty of any kind

_{Sunday, January 14, 2018 10:04 AM}

is AMD2 accessible from any other computer?

_{Monday, January 15, 2018 12:12 PM}

Yes. It can be accessible from other computer

_{Monday, January 15, 2018 12:13 PM}

Is there any solution to this?

_{Monday, January 15, 2018 7:25 PM}

how difficult is it to remove this computer from domain and re-join?

_{Monday, January 15, 2018 7:33 PM}

Hi,

It is not that difficult to remove and join to the domain. It depends on the location where the server is located. if you have a good bandwidth it will be less than 10 min.

I recommend you just restart the services netlogon and computer browser to check if you can able to browse the UNC path using the machine name.\AMD2\admin before rejoining it to the domain

Thanks

Syed Abdul Kadar M.

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