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Question
Tuesday, August 8, 2017 3:55 PM
We are preparing to migrate our hosted exchange mailboxes to Office 365 - we currently have a compliance archive solution in place as part of the hosted solution that I hope to replace with native Office 365 services but I am unsure about the behavior.
I am planning to purchase E3 licenses for our users and put them on Litigation Hold indefinitely - I just wonder what will happen when one of the users leave and I will remove the license from the account and probably turn the mailbox into a shared mailbox; would I still have all these emails in Litigation Hold? Would these stay there indefinitely and remain searchable?
All replies (3)
Wednesday, August 9, 2017 9:29 AM ✅Answered
Hi Peter,
The inactive mailbox can still be searched by using the Content Search tool in the Office 365 Security & Compliance Center, its contents can be restored to another mailbox, or it can be recovered or deleted at a later date.
Best Regards,
Winnie Liang
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Wednesday, August 9, 2017 8:57 AM
Hi lenpet,
You can use the inactive mailbox in Exchange Online with Office 365 Enterprise E3.
Depending on your organization’s retention requirements, you might need to retain mailbox content for a few months or years after employment ends, or you might need to retain mailbox content indefinitely. Regardless of how long you need to retain email, you can archive former employees’ mailboxes in Exchange Online using inactive mailboxes, without incurring a monthly subscription cost for the mailbox.
Therefore, if your organization needs to retain mailbox content for former employees, you can turn the mailbox into an inactive mailbox by placing the mailbox on Litigation Hold or applying an Office 365 retention policy to the mailbox in the Office 365 Security & Compliance Center and then removing the corresponding Office 365 account. For detailed steps about this, please refer to:
Best Regards,
Winnie Liang
Please remember to mark the replies as answers if they help. If you have feedback for TechNet Subscriber Support, contact [email protected].
Wednesday, August 9, 2017 9:24 AM
Hi Winnie,
thanks for your reply - would the contents of the inactive mailbox show up in eDiscovery searches?
Best regards,
Peter