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Question
Thursday, August 27, 2015 7:53 PM
Our Office 2013 installs come up by default and say “Not connected to the internet” or “currently offline”. The computers are on the internet and you can get to sites. If you go to an office app, Word for example, and then go to Account, it says Offline. You can click Go Online and that fixes the issue.
Is there any way to make the Office apps online by default? We cant have all of our users, students, etc, going to that click online button every time they try to use office.
Word, Excel all show offline? How to start them online automatically?
All replies (4)
Thursday, September 3, 2015 1:16 AM ✅Answered
Hi，
Go to find the registry key and set the value equal to 1.
Computer\HKEY_CURRENT_USER\Software\Microsoft\Office\15.0\Common\Internet\UseOnlineContent
http://technet.microsoft.com/en-us/library/jj683102(v=office.15).aspx
Regards,
George Zhao
Forum Support
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Friday, August 28, 2015 1:49 AM
Hi,
According to your description, I suppose that "Allow Office to connect the Internet" option is not enabled, please go to following path to check it:
File=>Option=>Trusted Center=>Privacy Option
Regards,
George Zhao
Forum Support
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Wednesday, September 2, 2015 7:21 PM
Aah…that is unchecked by default.
Do you know if there are any ways to click that box through a registry hack or group policy?
Tuesday, November 12, 2019 12:49 AM
In my case the problem was in the new config.office.com (like a GPO). I wrote up the solution with screen shots here:
I worked on this for 6 weeks (5 minutes here, 20 minutes there and TWO support calls to Microsoft) before I figured it out myself.
I hope this helps others.
Ian Matthews www.urtech.ca www.commodore.ca