Sudden Change to Slide Show Display/Presenter View Greyed Out

Question

_{Tuesday, April 7, 2015 10:36 PM}

Two weeks ago powerpoint was acting normally. I would come into class, hook my netbook up to the projector, set my monitor output option to extended desktop and start my slideshow in presenter view. This morning I went into class and I was unable to use presenter view. It was greyed out. I had to clone the displays and wing it without my notes. Also, the slideshow itself *looked* different. There was an orange menu bar at the bottom that I could not get rid of. Has this happened to anyone else?

All replies (1)

_{Wednesday, April 8, 2015 8:00 AM ✅Answered}

Hi Michelle,

Do you mean the "Use Presenter View" option under "SLIDE SHOW" tab on the ribbon is greyed out for you?

When you are in the "Slide Show" mode, please try to right click on the slide and see if you can select the "Show Presenter View" from the context menu.

Have you ever made any changes to your computer recently? You might want to try installing any required updates, including updating your graphic card driver to the latest version, then try again.

"There was an orange menu bar at the bottom..." - Is it possible to share a screenshot of it with us? You can send the file to this email account: [email protected] and inform us here (the email subject should be the link of this thread).

Regards,

Ethan Hua
TechNet Community Support

It's recommended to download and install Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office programs.

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