Office 365 OWA not mailbox or not licensed

Question

_{Friday, December 9, 2016 9:32 AM}

Hi, one of our employees can't acces his mail both from OWA and Outlook Desktop App.

This is the error that is throwing:

X-ClientId: C81316A6F3794F33B3D2F6CDFDC67981
request-id: e06f9a86-9a51-476f-bc1c-defd20a22d68
X-OWA-Error: Microsoft.Exchange.Clients.Owa2.Server.Core.OwaUserHasNoMailboxAndNoLicenseAssignedException
X-OWA-Version: 15.1.761.18
X-FEServer: AM5PR0701CA0024
X-BEServer: AM5PR0402MB2753

Date: 09/12/2016 9:23:04

How can we solve this? He was using his mail perfectly until now, and he has a license assigned.

Edit: I've tried with various browsers and various computers, so it must be a configuration error.

Best Regards.

All replies (2)

_{Friday, December 9, 2016 8:19 PM ✅Answered}

Well does he have a valid license assigned? What's the output of the following cmdlets for this user:

Get-Recipient [email protected]

_{Monday, December 12, 2016 8:16 AM ✅Answered}

The problema solved by itself. It's working fine without doing anything.
Thanks for the answers anyway.