Vedio play in slow motion throw HDMI Cable and there's no sounds from TV spekers

Question

_{Thursday, August 13, 2015 7:27 AM}

I have face this problem after installing windows 10 pro 64-bit ,

while connecting my laptop to TV via HDMI cable , everything in the computer works good expect play video's , it's play in slow motion and there's no sound from my TV speakers , I have changed the cable and the port on my TV , reinstalling Display driver and nothing happed .

my laptop is Lenovo thinkpad E540 and using windows 10 pro 64-bit .

thanks in advance

All replies (2)

_{Friday, August 14, 2015 4:48 AM ✅Answered | 1 vote}

Hi,

This issue can be caused by incorrect configuration or driver related things.

First, please set the same resolution as your TV on your Laptop.

Then install these driver for Windows 10 from manufacturer's website:

http://support.lenovo.com/us/en/products/laptops-and-netbooks/thinkpad-edge-laptops/thinkpad-edge-e540

Please Note: Since the website is not hosted by Microsoft, the link may change without notice. Microsoft does not guarantee the accuracy of this information.

Then, please use a separate SPDIF cable for the audio, use dup or extending the desktop to the TV, then, I  recommend switching the primary monitor to the TV instead.

See if it can be worked fine.

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_{Friday, August 14, 2015 8:34 PM}

I have the same issue on a Surface Pro 3 upgraded to Windows 10.  If I connect the MiniDisplayPort to an HDMI monitor or TV and try playing a movie on the "Movies & TV" app, I get slow motion video and no sound.  I have the Intel(R) HD Graphics 5000 driver version 10.18.15.4248 dated 06/29/2015.  Is the some other driver I need to update?