KERNELBASE.dll error Windows 10 version 10.0.17134.112

Question

_{Monday, July 2, 2018 4:10 AM}

Hello,

I've tried a number of times to open an app that I use in conjunction with Microsoft Flight Simulator X

The error message in Event Viewer that pops up every time goes like this:

Faulting application name: AirHauler2.exe, version: 0.9.0.63, time stamp: 0x5af5d75a
Faulting module name: KERNELBASE.dll, version: 10.0.17134.112, time stamp: 0xc863c6f9
Exception code: 0xc000041d
Fault offset: 0x0010db52
Faulting process ID: 0x4704
Faulting application start time: 0x01d411ac43206a81
Faulting application path: C:\Program Files (x86)\Just Flight\AirHauler 2\AirHauler2.exe
Faulting module path: C:\WINDOWS\System32\KERNELBASE.dll
Report ID: 131abefa-e8d0-47c6-be40-f8b7d08e79eb
Faulting package full name: 
Faulting package-relative application ID: 

I've tried absolutely everything I can think of, from command prompt fixes to disabling the anti-virus. None of these fixes have worked. If you guys know what I'm experiencing a quick response and hopefully a fix would be greatly appreciated!

Thanks,

Blake

All replies (4)

_{Monday, July 2, 2018 2:32 PM | 1 vote}

did you contact the developer of "AirHauler2.exe"?
Exception code: 0xc000041d = STATUS_FATAL_USER_CALLBACK_EXCEPTION
so looks like a problem in the program.

Airhauler 2 close after start

_{Monday, July 2, 2018 4:00 PM}

Hi Blake.

The exception code 0xc000041d (STATUS_FATAL_USER_CALLBACK_EXCEPTION) indicates that the problem is caused by the program you're trying to execute.
Sometimes this code is also used to report an unhandled exception (which usually leads a program to abnormal termination), therefore I'd suggest you to contact the application's developer and ask for support.

Bye.

Luigi Bruno
MCP, MCTS, MOS, MTA

_{Tuesday, July 3, 2018 7:08 AM | 1 vote}

Hi,

It looks like 3rd-party programs problem, you may need to contact manufacturer for further help.

Best Regards,

Tao

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_{Wednesday, July 11, 2018 8:52 AM}

Hi,

We haven’t heard from you for a couple of days, have you solved the problem?  

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