Offline Files - Stuck as "Offline (background sync)" despite being on network and online. Can't view permissions or anything

Question

_{Thursday, October 11, 2018 2:25 AM}

Yet another cluster.... in the very long list.

Customer working fine. We add new VPN client for them and test. After disconnecting from the VPN, despite being back on the LAN with servers accessible, the Offline Files is now stuck as "Offline (background sync)". I can sync the offline files fine, but any attempt to save to desktop, documents etc (redirected and set as offline files) gives access denied. Can't view permissions on any of it (no security tab).

What an absolute nightmare shitshow. Seriously why this stupid? Why? No logging of offline files in even viewer I can find, no way to fix this I can find, even with Offline Files service off nothing changes... How can things like this happen with such simple things? Idiots. Children. Fuckwits. This shouldn't be possible.

What is the fix here? Client has bunch of stuff open, I don't want to reboot.. So how do I get it "online" again???? Where is any form of log to tell me WHY it is offline still????

All replies (2)

_{Friday, October 12, 2018 9:44 AM}

Hi,

Restart the Offline Files service 'CscService'

Check the permission below:

add NETWORK to "This folder only" with "List folder / read data" permissions.

1.Disable offline files and reboot

2.Take ownership and open c:\windows\csc\namespace

3.In namespace identify and delete server folder, most likely same as name of server

4.Take ownership and open c:\windows\csc\temp

5.Delete contents of c:\windows\csc\temp folder

6.Enable offline files and reboot

I consider that if the group policy preference trace log can record some things.

Hope it could be helpful

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_{Sunday, October 14, 2018 11:01 PM}

Same users Offline Files broke a week prior to this and now same thing?

Nah we just turned it all off. No more redirected folders or offline files. In every case I have set it up (Correctly) ends up being a pile of BS. I work at an MSP, I don't have time to BS around on this stuff.