BITLOCKER WINDOWS 10 PROBLEM

2017-08-09

Question

_{Wednesday, August 9, 2017 12:04 PM}

I can not log in to my windows 10. i had to install another windows 10 in other partition of the HDD. Now the partition D: is locked and maybe corrupt. them messages are

C:\Windows\system32>manage-bde -status
BitLocker Drive Encryption: Configuration Tool version 10.0.10011
Copyright (C) 2013 Microsoft Corporation. All rights reserved.

Disk volumes that can be protected with
BitLocker Drive Encryption:
Volume D: [Label Unknown]
[Data Volume]

Size: Unknown GB
BitLocker Version: 2.0
Conversion Status: Unknown
Percentage Encrypted: Unknown%
ERROR: An error occurred (code 0x80070057):
O parâmetro está incorreto.

C:\Windows\system32>repair-bde d:
BitLocker Drive Encryption: Repair Tool version 10.0.10011
Copyright (C) 2013 Microsoft Corporation. All rights reserved.

ERROR: Invalid syntax. Use "repair-bde -?" for correct usage.

C:\Windows\system32>manage-bde -protectors -get D:
BitLocker Drive Encryption: Configuration Tool version 10.0.10011
Copyright (C) 2013 Microsoft Corporation. All rights reserved.

Volume D: [Label Unknown]
All Key Protectors

TPM:
ID: {04C53216-7E0A-4AA2-A6AE-131647711560}
PCR Validation Profile:
7, 11

Numerical Password:
ID: {C360AE84-E9FC-4FFC-9D11-D15857E3442A}

Question: How can i repair D: partition and make a normal boot the windows 10 with my credentials administrator user

All replies (14)

_{Wednesday, August 9, 2017 12:21 PM}

Your Windows version is too old. Update to the latest version and retry. Your command output shows it: 10.0.10011. Mine is 10.0.15063

The old version does not understand the newest algorithms.

_{Thursday, August 10, 2017 6:42 AM}

Hi,

It's quite unclear. Did you mean your previous Windows 10 was installed on D drive that encrypted with BitLocker?

If yes, why cannot you log in, incorrect BitLocker password or any other reasons?

Here I suggest you unlock it via your recovery key.

Besides that, check the correct repair-bde command syntax:

repair-bde

/en-us/windows-server/administration/windows-commands/repair-bde

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_{Friday, August 11, 2017 12:03 PM}

The previous Windows 10 was installed on drive c: that was encrypted with bitlocker using a pen. I allways log in in the laptop with pin and never ask me for any password or bitlocker key. For some reason, (i think partition corrupt), the problem happens when i want to log in and no USER to enter appear in the screen. After reboot, ask me for the bitlocker key, and don´t let me put any pin or password or pen. Now i had to install new windows 10 and i have two partitions on my laptop. How can i activate the administrator user login on the first windows 10 (with bitlocker key) in the login screen?

_{Friday, August 11, 2017 12:08 PM}

Please indicate whether you read my comment and know what to do now. I could provide further help if you asked for it.

_{Monday, August 14, 2017 9:52 AM}

Hi,

Why did you install new Windows 10?

Like my previous reply, please boot into the first Windows 10 and use the recovery key to unlock it.

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_{Monday, August 14, 2017 10:55 AM}

Thank you for support. i did the upgrade and now i have the same version 10.0.15063

_{Monday, August 14, 2017 11:01 AM}

The problem still the same, i can not see any user for login in the first partition. I need to see the user administrator on the startup for i can put the pin or password to logon Windows 10 firts partition. can be possible?

_{Monday, August 14, 2017 11:16 AM}

I install a new windows 10 in the second partition (free with bitlocker) for i can access the onedrive cloud with my data and restore it. The first partition is locked and ask me for a bitlocker but i only know the password and pin.

_{Wednesday, August 16, 2017 8:36 AM}

Hi,

Firstly, please Do Not mark reply if your issue haven't resolved.

As my previous problem, please boot into the first Windows 10 and use the recovery key to unlock it.

Please remember to mark the replies as answers if they help.
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_{Tuesday, August 29, 2017 7:02 AM}

I am a little lost - I cannot understand what you are trying to do. Could you please rephrase (and not only repeat) what you are trying to achieve?

_{Wednesday, August 30, 2017 6:25 PM}

i don´t have bitlocker key beacuse i use tpm and a pen usb during the bitlocker encryption phase. now i just know the password and pin

_{Thursday, August 31, 2017 9:51 AM}

i don´t have bitlocker key beacuse i use tpm and a pen usb during the bitlocker encryption phase. now i just know the password and pin

Every BitLocker will generate a recovery key.

Have you try the correct repair-bde syntax?

Repair-bde

https://technet.microsoft.com/en-us/library/ff829851(v=ws.11).aspx

Please remember to mark the replies as answers if they help.
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_{Friday, September 1, 2017 2:02 PM}

i don´t have bitlocker key beacuse i use tpm and a pen usb during the bitlocker encryption phase. now i just know the password and pin

Every BitLocker will generate a recovery key.

Have you try the correct repair-bde syntax?

Repair-bde

https://technet.microsoft.com/en-us/library/ff829851(v=ws.11).aspx

Please remember to mark the replies as answers if they help.
If you have feedback for TechNet Subscriber Support, contact [email protected].

After windows 10 update i put his command and no return

>>< no return >>><<< screen nothing reponse

_{Friday, September 1, 2017 2:07 PM}

I am a little lost - I cannot understand what you are trying to do. Could you please rephrase (and not only repeat) what you are trying to achieve?

I encrypt the disk with bitlocker using a pen and now i don´t have bitlocker key and i can´t find it in this pen. to login in the win 10 i used pin and password administration, and i know the passwrod of the bitlocker but now the disk is damaged and locked and asking me for a bitlocker key and nothing for password or pin. i have this disk in the partition D of my 2 Win10 partitions installations

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BITLOCKER WINDOWS 10 PROBLEM

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