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Installing Visual Studio 2015 SDK - error code 1603

Question

Thursday, September 8, 2016 10:48 AM

I want to install Visualization And Modelling SDK.
It requires Visual Studio 2015 SDK.

I tried Control Panel > Uninstall Programs > VS2015 > Change/Modify > Install Visual Studio Extensibility Tools Update 3

partial log:

[1700:0344][2016-09-08T16:52:43]i000: MUX:  Setup update feature is enabled. Evaluating conditions to determine whether to run setup update.
[1700:0344][2016-09-08T16:52:43]i000: MUX:  Checking http://go.microsoft.com/fwlink/?LinkID=558780 for update.
[1700:1620][2016-09-08T16:52:44]e000: MUX:  Exception: Info: Failed to get response from the remote server.
[1700:1620][2016-09-08T16:52:44]e000: MUX:  WARNING: The remote server returned an error: (407) Proxy Authentication Required.
[1700:1620][2016-09-08T16:52:44]e000: MUX:  Stack:    at System.Net.HttpWebRequest.EndGetResponse(IAsyncResult asyncResult)
   at Microsoft.Devdiv.Bootstrapper.DownloadManager.DownloadEngine.ResponseCallback(IAsyncResult result)
[1700:0344][2016-09-08T16:52:44]i000: MUX:  Failed to download the update xml file from http://go.microsoft.com/fwlink/?LinkID=558780 Setup will not be updated.

......

[1700:06DC][2016-09-08T17:19:04]i000: MUX:  Updating secondary installer progress display name: Visual Studio 2015 Software Development Kit Update 3
[1700:0344][2016-09-08T17:20:24]i000: MUX:  ExecuteError: Package (VSSecondaryInstaller_box) failed: Error Message Id: 1603 ErrorMessage: Visual Studio 2015 Update 3 : The installer failed. Fatal error during installation. Error code: 1603
[081C:1018][2016-09-08T17:20:54]e000: Error 0x80048646: Process returned error: 0x80048646
[081C:1018][2016-09-08T17:20:54]e000: Error 0x80048646: Failed to execute EXE package.
[1700:0344][2016-09-08T17:20:54]e000: Error 0x80048646: Failed to configure per-machine EXE package.
[1700:0344][2016-09-08T17:20:54]i000: MUX:  Installation size in bytes for package: VSSecondaryInstaller_box MaxAppDrive: 0  MaxSysDrive: 139063296  AppDrive: 0  SysDrive: 20938752
[1700:0344][2016-09-08T17:20:54]i000: MUX:  ExecutePackageComplete for secondary installer
[1700:0344][2016-09-08T17:20:54]i000: MUX:  Disconnecting secondary installer pipe
[1700:0344][2016-09-08T17:20:54]i000: MUX:  Return Code:0x80048646 Msi Messages:Visual Studio 2015 Update 3 : The installer failed. Fatal error during installation. Error code: 1603 Result Detail:0 Restart:None
[1700:0344][2016-09-08T17:20:54]i000: MUX:  Set Result: Return Code=-2147187130 (0x80048646), Error Message=Visual Studio 2015 Update 3 : The installer failed. Fatal error during installation. Error code: 1603, Result Detail=, Vital=False, Package Action=Install, Package Id=VSSecondaryInstaller_box
[1700:0344][2016-09-08T17:20:54]i000: Setting string variable 'BundleResult' to value '0'
[1700:0344][2016-09-08T17:20:54]w350: Applied non-vital package: VSSecondaryInstaller_box, encountered error: 0x80048646. Continuing...
[081C:1018][2016-09-08T17:20:54]i326: Removed dependency: {1ef6a030-1244-4d01-95f3-299c0e3a3362} on package provider: Microsoft.WorkflowClient, package WorkflowManagerClient_x64_enu
[1700:0344][2016-09-08T17:20:54]i000: MUX:  ExecutePackageBegin PackageId: professional_finalizer

....

[1700:0344][2016-09-08T17:22:28]i000: MUX:  Go to Finished page.
[1700:0344][2016-09-08T17:22:28]i000: MUX:  Watson Bucketting Parameters
[1700:0344][2016-09-08T17:22:28]i000: MUX:  P1 - vs_professional
[1700:0344][2016-09-08T17:22:28]i000: MUX:  P2 - 14.0.23107.10
[1700:0344][2016-09-08T17:22:28]i000: MUX:  P3 - 14.0.23107
[1700:0344][2016-09-08T17:22:28]i000: MUX:  P4 - Modify
[1700:0344][2016-09-08T17:22:28]i000: MUX:  P5 - Optional Items
[1700:0344][2016-09-08T17:22:28]i000: MUX:  P6 - Install
[1700:0344][2016-09-08T17:22:28]i000: MUX:  P7 - 0x80048646
[1700:0344][2016-09-08T17:22:28]i000: MUX:  P8 - Visual Studio 2015 Update 3 : The installer failed. Fatal error during installation. Error code: 1603
[1700:0344][2016-09-08T17:22:28]i000: MUX:  P9 - 
[1700:0344][2016-09-08T17:22:28]i399: Apply complete, result: 0x0, restart: None, ba requested restart:  No

All replies (3)

Friday, September 9, 2016 2:28 AM

Hi Crosscourt,

Welcome to the MSDN forum.

I found the following error message from your log:

>> Exception: Info: Failed to get response from the remote server.

>> The remote server returned an error: (407) Proxy Authentication Required.

It looks like the VS installer try to download the resource from the remote server but failed to get response from the server, do you behind any proxy or firewall? If so, please check this: https://msdn.microsoft.com/en-us/library/dn771556.aspx and add the following Microsoft website to whitelist of your server:

    • *.windows.net
    • *.microsoftonline.com
    • *.visualstudio.com
    • *.microsoft.com
    • *.live.com

Or you can have a try with other setting workarounds from the above website.

Since you used the web installer to install, please try to download a healthy ISO file of VS 2015 Update 3 from here: https://www.visualstudio.com/downloads/download-visual-studio-vs

In case, the connection from your local to the remote server is temporary broken, please check the integrity of the ISO file after it downloaded. You can use the FCIV.exe tool: http://blogs.msdn.com/b/heaths/archive/2011/03/25/verify-the-iso-checksum-for-visual-studio-2010-service-pack-1-before-installing.aspx  to check the SHA1 value of the ISO, the expected value comes from here: https://www.visualstudio.com/en-us/downloads/visual-studio-2015-iso-sha1-vs.aspx, any discrepancy means the ISO is corrupted.

Before installation, please make sure you already followed the installation tips as below:

1. Disable your anti-virus and anti-spyware software

2. Windows update is up-to-date

3. Clean up the %temp% folder

4. Run the installer as administrator.

If this issue still persists, I need your help to the installation log. Please use http://aka.ms/vscollect to gather the installation logs. After using it, you will find vslogs.zip under %temp% folder. Please upload the file to https://onedrive.live.com/ and share the link here.

Best regards,

Sara

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Thursday, September 15, 2016 1:48 AM

log files:

https://1drv.ms/f/s!AuvqetcgxAF_gkhcrwTOvvLxANJ_


Friday, September 16, 2016 2:20 AM

Hi Crosscourt,

I have checked your log file and found the following error message:

>>Failed to verify payload: kb3022398_enu at path: C:\Tools\vs2015.3.pro_enu\packages\kb3022398\kb3022398-enu.msp, error: 0x800b0109

The error code 0x800b0109 often means A certificate chain processed, but terminated in a root certificate which is not trusted by the trust provider, it looks like your root certificates aren’t up-to-date, please make sure your windows update already installed all patches then repair VS.

Or go to C:\Tools\vs2015.3.pro_enu\packages\kb3022398 and directly run the kb3022398-enu.msp and see if this same issue will occur or not.

If your internet connect is behind a corporate proxy server or firewall, please have a look at this: https://blogs.msdn.microsoft.com/heaths/2012/08/17/a-certificate-chain-could-not-be-built-to-a-trusted-root-authority/.

To resolve this problem, please download the root certificate updates referenced in the following Knowledge Base article, after that, repair the VS 2015.

  • 931125 Windows root certificate program members

 

Best regards,

Sara

We are trying to better understand customer views on social support experience, so your participation in this interview project would be greatly appreciated if you have time. Thanks for helping make community forums a great place. Click HERE to participate the survey.