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Question
Thursday, January 3, 2013 5:22 AM
Hi All,
One windows 7 PC cannot access the QNAP NAS shares? But rest of the other Win7 can access?
Check followings
1. Ping nas01 and ip both - OK
2 try \nas01 and \ip - Failed with error
3. Check registry order and mem
4 Try to map useing net use with domain user/pass- failed -error 64
5. net view \nas01 or \ip -error 53
6. nslookup- fine
7. Flush dns\registerdns \delete arp etc
8. check adapter settings ( client for MS , remove IPv6)
9.uninstal and reinstall
10. remove from the domain and re add.
Going crazy?
All replies (5)
Friday, January 4, 2013 2:37 AM
Hi,
Thanks for your post.
In order to troubleshoot this issue, you need to temporarily disable Anti-Virus and firewall on the client. Ensure that the port 139 and port 445 were opened on both server and client.
Mapped Drive Connection to Network Share May Be Lost
http://support.microsoft.com/kb/297684
Best Regards,
Aiden
If you have any feedback on our support, please click here
Aiden Cao
TechNet Community Support
Monday, January 7, 2013 12:19 AM
Hi All,
I have re image and test the share and found i can connect \nas01. Then i noticed 5 Windows updates are available for install and restart the pc after that.
Now i cannot see the share?
These are the updates
KB2618451
KB2658846
KB2659262
KB2660649
KB2718704
Even reinstall these updates systenm cannot see the \nas01 but i can see any \servers?
AS
Monday, January 7, 2013 3:22 AM
Hi,
Please try the following hotfix. Hope it helps.
You cannot access a remote server that shares files and printers by using the SMB protocol from a computer that is running Windows Server 2008 R2 or Windows 7
http://support.microsoft.com/kb/2194664
Best Regards,
Aiden
Aiden Cao
TechNet Community Support
Wednesday, January 9, 2013 4:59 AM
Hi,
How are things going? I just want to check the status of the issue. If you have any update or concern, please feel free to let us know.
Best Regards,
Aiden
If you have any feedback on our support, please click here
Aiden Cao
TechNet Community Support
Wednesday, January 9, 2013 6:21 AM
Hi Aiden,
That hotfix is not applying. Also i have noticed following event in Security log. ? Firewall is doable through the GPO. But i have put this PC to test ou and update the GPO . Still i cannot browse the \NAS01
After the move GPO not applied but cannot change the firewall stetting? settings are managed by the administrator?
Log Name: Security
Source: Microsoft-Windows-Security-Auditing
Date: 9/01/2013 4:16:43 PM
Event ID: 5157
Task Category: Filtering Platform Connection
Level: Information
Keywords: Audit Failure
User: N/A
Computer: AUD04809DT.sercobpo.com.au
Description:
The Windows Filtering Platform has blocked a connection.
Application Information:
Process ID: 4
Application Name: System
Network Information:
Direction: Outbound
Source Address: 10.1.168.61
Source Port: 49372
Destination Address: 10.1.191.17
Destination Port: 445
Protocol: 6
Filter Information:
Filter Run-Time ID: 0
Layer Name: Connect
Layer Run-Time ID: 48