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Question
Thursday, February 26, 2015 1:32 PM
Hi, we have some servers that fail with the following message in the UpdateHandler.log during the execution of Software updates:
CAtomicUpdate::PopulateExecuteInfo - leaf cmdline D:\SCCMCache\ccmcache\6j\windows6.1-kb3029944-x64.cab
Failed to initiate install of WSUS updates, error = 0x87d0024a
Failed to start WSUSUpdate, error = 0x87d0024a
Bundle update (1908f382-2a6a-466b-8957-f14888557e88) internal state transition: RUNNING to COMPLETE_FAILED
CUpdate::ReleaseContentRequest - Calling CAS::ReleaseRequest for GUID {56419463-98B0-4865-B860-7C79CD07116F}
CDeploymentJob -- Failed to start procesing of the update (1908f382-2a6a-466b-8957-f14888557e88). Error = 0x87d0024a
Bundle update (1d9fec3b-f1be-41f5-90a0-da36104b662d) internal state transition: EXECUTE_READY to RUNNING
Starting or resuming update (1d9fec3b-f1be-41f5-90a0-da36104b662d).
CDeploymentJob::ExecuteUpdates - Batch or non-batch install is already in progress for the job ({425A384B-58DC-403F-8FC5-E49E61B9868C}). Returning..
CAtomicUpdate::PopulateExecuteInfo - leaf cmdline D:\SCCMCache\ccmcache\6k\mpsyschk.exe
CAtomicUpdate::PopulateExecuteInfo - leaf cmdline D:\SCCMCache\ccmcache\6l\Windows6.1-KB3004375-v3-x64.cab
Failed to initiate install of WSUS updates, error = 0x87d0024a
Failed to start WSUSUpdate, error = 0x87d0024a
Bundle update (1d9fec3b-f1be-41f5-90a0-da36104b662d) internal state transition: RUNNING to COMPLETE_FAILED
CUpdate::ReleaseContentRequest - Calling CAS::ReleaseRequest for GUID {6A54D1B4-10FF-4E07-930E-DC45DB2EC186}
CUpdate::ReleaseContentRequest - Calling CAS::ReleaseRequest for GUID {E2106B00-F610-42BF-901C-137BCA395486}
CDeploymentJob -- Failed to start procesing of the update (1d9fec3b-f1be-41f5-90a0-da36104b662d). Error = 0x87d0024a
Bundle update (719584bc-2208-4bc9-a650-d3d6347eb32e) internal state transition: EXECUTE_READY to RUNNING
Starting or resuming update (719584bc-2208-4bc9-a650-d3d6347eb32e).
In the WindowsUpdate.log do we see the following lines:
2015-02-25 20:52:11:304 892 ac8 PT +++++++++++ PT: Synchronizing server updates +++++++++++
2015-02-25 20:52:11:304 892 ac8 PT + ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL = HTTP://qqqq.ww.nnnnnnn.ww:80/ClientWebService/client.asmx
2015-02-25 20:52:11:335 892 ac8 PT WARNING: Cached cookie has expired or new PID is available
2015-02-25 20:52:11:335 892 ac8 PT Initializing simple targeting cookie, clientId = 5f680ee3-2891-478e-8c17-6ae33bf61931, target group = , DNS name = qqqq.ww.nnnnnnn.ww
2015-02-25 20:52:11:335 892 ac8 PT Server URL = HTTP://qqqq.ww.nnnnnnn.ww:80/SimpleAuthWebService/SimpleAuth.asmx
2015-02-25 20:52:13:929 892 ac8 PT WARNING: GetCookie failure, error = 0x8024400D, soap client error = 7, soap error code = 300, HTTP status code = 200
2015-02-25 20:52:13:929 892 ac8 PT WARNING: SOAP Fault: 0x00012c
2015-02-25 20:52:13:929 892 ac8 PT WARNING: faultstring:Fault occurred
2015-02-25 20:52:13:929 892 ac8 PT WARNING: ErrorCode:ConfigChanged(2)
2015-02-25 20:52:13:929 892 ac8 PT WARNING: Message:(null)
2015-02-25 20:52:13:929 892 ac8 PT WARNING: Method:"http://www.microsoft.com/SoftwareDistribution/Server/ClientWebService/GetCookie"
2015-02-25 20:52:13:929 892 ac8 PT WARNING: ID:1484542a-eb12-4c1b-8f22-240b445581af
2015-02-25 20:52:13:945 892 ac8 PT WARNING: Cached cookie has expired or new PID is available
2015-02-25 20:52:13:945 892 ac8 PT Initializing simple targeting cookie, clientId = 5f680ee3-2891-478e-8c17-6ae33bf61931, target group = , DNS name = qqqq.ww.nnnnnnn.ww
2015-02-25 20:52:13:945 892 ac8 PT Server URL = HTTP://qqqq.ww.nnnnnnn.ww:80/SimpleAuthWebService/SimpleAuth.asmx
2015-02-25 20:52:24:492 1556 12c Handler Requesting post-reboot reporting for package Package_for_KB3031432~31bf3856ad364e35~amd646.1.1.0.6.1.3.1
2015-02-25 20:52:24:492 1556 12c Handler Completed install of CBS update with type=3, requiresReboot=1, installerError=0, hr=0x0
2015-02-25 20:52:24:492 1556 12c Handler :::::::::
2015-02-25 20:52:24:492 1556 12c Handler :: END :: Handler: CBS Install
2015-02-25 20:52:24:492 1556 12c Handler :::::::::::::
2015-02-25 20:52:24:508 892 13c8 DnldMgr Preparing update for install, updateId = {EA3BB31F-DDB5-49BE-833E-F927E7BD91C5}.201.
2015-02-25 20:52:24:523 1556 12c Handler :::::::::::::
2015-02-25 20:52:24:523 1556 12c Handler :: START :: Handler: CBS Install
2015-02-25 20:52:24:523 1556 12c Handler :::::::::
2015-02-25 20:52:24:523 1556 12c Handler Starting install of CBS update EA3BB31F-DDB5-49BE-833E-F927E7BD91C5
2015-02-25 20:52:24:648 1556 12c Handler CBS package identity: Package_for_KB3004375~31bf3856ad364e35~amd64
2015-02-25 20:52:24:664 1556 12c Handler Installing self-contained with source=C:\Windows\SoftwareDistribution\Download\0b535bb0d974ee9d4246b44a87433bc0\Windows6.1-KB3004375-v3-x64.cab, workingdir=C:\Windows\SoftwareDistribution\Download\0b535bb0d974ee9d4246b44a87433bc0\inst
2015-02-25 20:52:40:400 892 1284 AU AU initiates service shutdown
2015-02-25 20:52:40:400 892 1284 AU ########### AU: Uninitializing Automatic Updates ###########
2015-02-25 20:52:40:400 1556 11e4 Handler CUHCbsHandler::Cancel called with fReleaseThreadNow=1
2015-02-25 20:52:40:400 1556 12c Handler WARNING: CBS handler has been told to exit immediately.
2015-02-25 20:52:40:415 1556 12c Handler FATAL: Completed install of CBS update with type=2, requiresReboot=0, installerError=0, hr=0x80242008
2015-02-25 20:52:40:431 1556 12c Handler :::::::::
2015-02-25 20:52:40:431 1556 12c Handler :: END :: Handler: CBS Install
2015-02-25 20:52:40:431 1556 12c Handler :::::::::::::
2015-02-25 20:52:40:446 892 13c8 Agent * WARNING: Exit code = 0x8024000B
2015-02-25 20:52:40:446 892 13c8 Agent *********
2015-02-25 20:52:40:446 892 13c8 Agent ** END ** Agent: Installing updates [CallerId = CcmExec]
2015-02-25 20:52:40:446 892 13c8 Agent *************
2015-02-25 20:52:40:446 892 13c8 Agent WARNING: WU client failed installing updates with error 0x8024000b
2015-02-25 20:52:52:994 1556 12c Handler FATAL: CBS called Error with 0x800f0821,
In the Status Messages the following appears:
The task sequence execution engine failed executing the action (Software Updates (Initial Patching)) in the group (Software Update general Servers) with the error code 2147500037 Action output: ... 6e17b failed with hr = 0x87d0024a Update with CIID Site_4BC16705-514E-4876-99E0-6A1639707B13/SUM_8f53086c-6658-4286-aa57-a9d26e5a5739 failed with hr = 0x87d0024a Update with CIID Site_4BC16705-514E-4876-99E0-6A1639707B13/SUM_876891c0-c41b-4430-aee2-608cf4e4d5ff failed with hr = 0x87d0024a Update with CIID Site_4BC16705-514E-4876-99E0-6A1639707B13/SUM_1908f382-2a6a-466b-8957-f14888557e88 failed with hr = 0x87d0024a Update with CIID Site_4BC16705-514E-4876-99E0-6A1639707B13/SUM_cd0139f5-252e-44e5-8b7c-2ce97a242af5 failed with hr = 0x87d0024a Received job completion notification from Updates Deployment Agent InstallUpdates(pInstallUpdate, tType, sJobID, sActiveRequestHandle), HRESULT=80004005 (e:\nts_sccm_release\sms\client\osdeployment\installswupdate\main.cpp,248) Setting TSEnv variable SMSTSInstallUpdateJobGUID= Process(pInstallUpdate, tType), HRESULT=80004005 (e:\nts_sccm_release\sms\client\osdeployment\installswupdate\main.cpp,302) One or more updates failed to install, hr=0x80004005. The operating system reported error 2147500037: Unspecified error 1040 4428
SMS internal error occurred for the update d4b58e51-02e1-4654-b4d4-f598bb776781. The operating system reported error 2147500037: Unspecified error
SMS internal error occurred for the update d23a1d0f-9788-43ff-80ca-24c1d3d9365b. The operating system reported error 2147500037: Unspecified error
SMS internal error occurred for the update cd0139f5-252e-44e5-8b7c-2ce97a242af5. The operating system reported error 2147500037: Unspecified error
SMS internal error occurred for the update 93814592-356c-4c86-89ec-7518595c7dd1. The operating system reported error 2147500037: Unspecified error
SMS internal error occurred for the update 8f53086c-6658-4286-aa57-a9d26e5a5739. The operating system reported error 2147500037: Unspecified error
SMS internal error occurred for the update 876891c0-c41b-4430-aee2-608cf4e4d5ff. The operating system reported error 2147500037: Unspecified error
SMS internal error occurred for the update 8590d62f-cc33-45a1-9509-b4fb8586e17b. The operating system reported error 2147500037: Unspecified error
SMS internal error occurred for the update 7b5521db-d33c-4779-8a89-2eeee9314678. The operating system reported error 2147500037: Unspecified error
SMS internal error occurred for the update 719584bc-2208-4bc9-a650-d3d6347eb32e. The operating system reported error 2147500037: Unspecified error
SMS internal error occurred for the update 1d9fec3b-f1be-41f5-90a0-da36104b662d. The operating system reported error 2147500037: Unspecified error
SMS internal error occurred for the update 1908f382-2a6a-466b-8957-f14888557e88. The operating system reported error 2147500037: Unspecified error
SMS internal error occurred for the update d4b58e51-02e1-4654-b4d4-f598bb776781. The operating system reported error 2147500037: Unspecified error
SMS internal error occurred for the update d23a1d0f-9788-43ff-80ca-24c1d3d9365b. The operating system reported error 2147500037: Unspecified error
SMS internal error occurred for the update cd0139f5-252e-44e5-8b7c-2ce97a242af5. The operating system reported error 2147500037: Unspecified error
SMS internal error occurred for the update 93814592-356c-4c86-89ec-7518595c7dd1. The operating system reported error 2147500037: Unspecified error
SMS internal error occurred for the update 8f53086c-6658-4286-aa57-a9d26e5a5739. The operating system reported error 2147500037: Unspecified error
SMS internal error occurred for the update 876891c0-c41b-4430-aee2-608cf4e4d5ff. The operating system reported error 2147500037: Unspecified error
SMS internal error occurred for the update 8590d62f-cc33-45a1-9509-b4fb8586e17b. The operating system reported error 2147500037: Unspecified error
SMS internal error occurred for the update 7b5521db-d33c-4779-8a89-2eeee9314678. The operating system reported error 2147500037: Unspecified error
SMS internal error occurred for the update 719584bc-2208-4bc9-a650-d3d6347eb32e. The operating system reported error 2147500037: Unspecified error
SMS internal error occurred for the update 1d9fec3b-f1be-41f5-90a0-da36104b662d. The operating system reported error 2147500037: Unspecified error
SMS internal error occurred for the update 1908f382-2a6a-466b-8957-f14888557e88. The operating system reported error 2147500037: Unspecified error
We start the software update out of a task sequence. On 99% of our Server does the Software update work well.
Any help would be very helpfull.
Kind regards Stefan Somogyi
All replies (1)
Friday, February 27, 2015 10:58 AM âś…Answered
Hi,
0x87d0024a= The job is already connected
0x8024400D= Same as SOAP_E_CLIENT - SOAP client found the message was malformed; fix before resending.
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