InfoPath 2013 : The form cannot be submitted. The user does not exist or is not unique

Question

_{Wednesday, December 31, 2014 5:50 AM}

Hi Friends,

I have created a list form which has two text columns Text1 and Text2 getting information from another list. Using a data connection, I'm auto populating the values in Text1 and Text2 which is working correctly

Next, I created 2 peplepicker columns in list form, on which I have set the rules

Condition: None - Rule run when field is changes

Set a fields value AccountID=Text1

This will take the text from Text1 and convert into a username in the peoplepicker fields

But for some reason these rules are not working and I'm getting this error

Any ideas on how to resolve this issue and convert the text values to user names?

All replies (5)

_{Wednesday, December 31, 2014 6:35 AM ✅Answered}

Hi Chandra,

Its pretty simple. Please check below

http://sharepoint2013admin.wordpress.com/2013/12/20/user-doesnot-exist-or-is-not-unique-error/

Firstly, make sure that this list was not set to read-only. You need to check the InfoPath form as Page Design->Properties, and check the list settings->Advanced Settings->Item-level Permissions.
If possible , please ask for a site administrator to remove these users and add them again using OOB.

https://social.msdn.microsoft.com/Forums/sharepoint/en-US/9a845703-3a8a-4565-a273-0b39fe78a084/the-user-does-not-exist-or-not-unique?forum=sharepointdevelopmentprevious

Please remember to click 'Mark as Answer' on the answer if it helps you

_{Wednesday, December 31, 2014 2:37 PM ✅Answered}

Chandra,

Make sure your form ppl picker control data type is UserType.

Is it possible recreate this from using  "Customise in infopath" using list tab from ribbon.

Please 'propose as answer' if it helped you, also 'vote helpful' if you like this reply.

_{Thursday, September 21, 2017 7:54 AM | 1 vote}

Hello

In my case what solve the issue :

- was opening the list in sharepoint designer

- edit list items

- double click on the field that was causing this, in my case it was a dropdown

- select All users, not just Sharepoint group

_{Friday, January 4, 2019 9:50 AM}

I realise this is an old post but for anybody looking for a solution - try this:

I just had this problem and by design had limited the person/group picker field in InfoPath to allow only members of a particular SharePoint group under [Properties]-[General]-[Choose from]...

Unfortunately I had selected a different group in the corresponding list column properties in SharePoint, so InfoPath was allowing me to select users who were not members of the SharePoint group specified in the column settings.

For me setting them to the same group fixed the issue.

_{Friday, June 26, 2020 5:43 AM}

I'm getting the same problem with Group name that i have create in outlook - is there a solution for that ?

Thanks 

Almog