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Connecting to proxy server Office15client.microsoft.com

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Question

Monday, October 28, 2013 3:38 PM

 

Ever day when I log into Word, I get prompted with a box that states

"Connecting to proxy server office15client.microsoft.com"

Once I stick in my credentials it goes away for the remaining part of the day but will come back the next day.  I have checked the box remember me but it still pops up

Any suggestion(s) would be most appreciated

All replies (1)

Tuesday, October 29, 2013 8:36 AM âś…Answered | 4 votes

Hi,

Please go to Control Panel -> All Control Panel Items -> Credential Manager -> Windows Credentials, remove the credentials for Microsoft Office, then try to type in the password and test if the issue persists.

We may also need to change the password and check the result.

Regards.

Melon Chen
TechNet Community Support

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