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print preference setting reset to default for windows 10 build 1607

Question

Tuesday, September 6, 2016 4:39 AM | 4 votes

anyone encounter that the print preference setting reset to default for windows 10 build 1607?

meaning the print server print preference settings is set as A4 size and black and white but after install the printer on the client computer, the print preference settings is letter and auto color which is the default settings.

i dont see this issue on windows 10 build 1511

All replies (13)

Wednesday, September 7, 2016 3:17 AM

Hi jeff,

Due to limited condition, I can’t test for you.

One thing we need to understand that the default Printing Preference settings only stay until they are modified on the local print queue. All print queue information on the client machine is profile specific.

As we know, users can change these settings until the next refresh of Group Policy. Printing preferences is stored per printer per user basis. So once a user sets a particular printing preference for him, its going to stay.

So, I don’t think current situation is an issue, your users can configure network printer to meet their demand freely. I am sorry that I can’t give you suggestion for current situation, maybe you could feed back demand to Microsoft by built-in Feedback app.

Regards

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Wednesday, September 14, 2016 7:08 AM | 1 vote

Hi Jeff,

We are also seeing this issue with Windows 10 1607. I have logged it with Canon as we use their Uniflow drivers. I'll respond with any useful info I get back.

thanks

Jack

Wednesday, September 14, 2016 6:24 PM

Hi Jeff,

We are also seeing this issue with Windows 10 1607. I have logged it with Canon as we use their Uniflow drivers. I'll respond with any useful info I get back.

thanks

Jack

I'm seeing the same thing.

We have Ricoh printers, using their latest PS Driver for Universal Print.

Friday, September 23, 2016 6:26 AM

Hello,

We have got the same issue here with Version 1607! Has anyone found solution for that? We primary use Konica Minolta Devices and all default settings on the Printserver are not applied to the clients since the upgrade.

Thanks

Stefan

Saturday, October 1, 2016 10:46 AM

problem still persist. 5 different companies, 5 different setups (windows server 2008R2, windows server 2012R2), different types of printers (Xerox, Toshiba) - all Version 1607 clients have the same problem (prinintg defaults are from the driver, not from the server printing defaults). this is issue (BW printing, single side printing, stapling, proper format...). anyone has solution ?

Sunday, October 2, 2016 10:04 PM

We are having the same problem with Windows 10 1607 and our Xerox copiers/printers. The biggest pain is that we have created shared printers for a specific size (11x17) because it is a pain to set by hand.  Now the preferences aren't pushing from the server and I'm having to fix manually on each PC.

Monday, October 3, 2016 12:05 AM

I found a workaround, but it isn't pretty. The instructions below will help you create a registry item in a GPO that will add printer preferences per user via registry.

  1. Make sure printer is installed on user PC
  2. Set desired preferences on user PC
  3. Create or Edit GPO (Group Policy Object) on server
  4. Navigate to User Configuration > Preferences > Windows Settings > Registry
  5. Right-click in right side panel and choose New > Registry Wizard
  6. Select Another Location and enter user PC name with preferences configured in step 2
  7. Expand HKEY_USERS, expand user GUID that contains preferences, expand Printers, expand Connections, expand desired printer
  8. In the panel below select the item DevMode (Binary) then click the Finish button
  9. Now navigate through the folders until you get to the DevMode item and double-click on it.
  10. In the Key Path field, delete all characters before Printers
  11. On my instance I changed the action to Replace in case a user already had tried changing preferences
  12. On the Common Tab, enable Run in logged-on user's security context
  13. Click Apply, then click OK
  14. if you want to clean it up, you can cut and paste the DevMode item into the top-level Registry folder under preferences.
  15. Now this will apply preferences every time Group Policy is applied to a PC.

Wednesday, October 5, 2016 6:23 PM

Same problem with Xerox copiers. Printing goes from single sided to double sided. Printing preferences on the print server that deployed the printers is still single sided. All clients preferences are now double sided.

May try Jesse's fix.

Thanks Microsoft.

Victor Camacho Your-IT-Group

Wednesday, October 5, 2016 8:09 PM

I found a workaround, but it isn't pretty. The instructions below will help you create a registry item in a GPO that will add printer preferences per user via registry.

  1. Make sure printer is installed on user PC
  2. Set desired preferences on user PC
  3. Create or Edit GPO (Group Policy Object) on server
  4. Navigate to User Configuration > Preferences > Windows Settings > Registry
  5. Right-click in right side panel and choose New > Registry Wizard
  6. Select Another Location and enter user PC name with preferences configured in step 2
  7. Expand HKEY_USERS, expand user GUID that contains preferences, expand Printers, expand Connections, expand desired printer
  8. In the panel below select the item DevMode (Binary) then click the Finish button
  9. Now navigate through the folders until you get to the DevMode item and double-click on it.
  10. In the Key Path field, delete all characters before Printers
  11. On my instance I changed the action to Replace in case a user already had tried changing preferences
  12. On the Common Tab, enable Run in logged-on user's security context
  13. Click Apply, then click OK
  14. if you want to clean it up, you can cut and paste the DevMode item into the top-level Registry folder under preferences.
  15. Now this will apply preferences every time Group Policy is applied to a PC.

This worked for us. Thanks for sharing.

Monday, October 10, 2016 3:32 PM | 1 vote

Any update on this?  We can confirm this also with 1607.  Full Lexmark fleet.  Took a computer experiencing the issue and rolled it back to 1511 and it was fine.  Definitely an issue with 1607.

The registry hack really isn't the answer.  We need this fixed.

Tuesday, October 18, 2016 2:28 PM | 3 votes

We have had the same problem since installing Windows 10 1607. The problem is only affecting our Konica printers with PS drivers not the PCL drivers.

Printer server:       Windows 2102 R2
Printer:                 Konica C554E
Printer driver:        PCL 5.1.3.0
                         PS 5.1.2.0

For anyone looking for a temporary workaround while waiting for a fix the following workaround worked in our environment.

  1. Logon to a Windows 10 1607 client using an account with permission to change the printer settings on the printer server.
  2. Install/Connect the network printer
  3. Select the connected network printer and go to Printing Properties and Printing Defaults. Change the default Printing preferences.

The new settings are applied to our Windows 10 1607 clients and earlier Windows version like Windows 7. If changing the Default Printing settings directly on the server, the printer settings will not be applied to Windows 10 1607 clients.

Thursday, October 20, 2016 4:58 AM | 1 vote

Although on first glance it seems to be insane, Tjohooooo's answer is actually correct.

If you login to a 1607/LTSB 2016 as a user with administrative rights to the print queue in question, map the printer, change the defaults and apply, it propagates changes to the registry on the print server and fixes it for anyone who connects to it.

Look forward to the hotfix MS.

Wednesday, March 15, 2017 11:10 AM

I found a "solution" to this issue today, inspired by this thread and others.
It works for me, because I only have 1 Win10/1607 user for that print queue(!)

1) As Windows 10 with this update MS16-087: Security update for Windows print spooler components: July 12, 2016 does not install printer drivers unless they are 'packaged', you need to download a 'packaged' print driver in order to deploy these print queues via GPO. But that leads us to the second problem:

2) The printer vendor (in this case HP) does not update the drivers for 'such an old printer' as our HP OfficeJet 8600.

Solution:

1) Log on to the client computer (I hope you don't have more than 3 or 4 with this problem!) as the user (with local admin permissions).

2) Download the 'big software' install with Windows 10 support (from HP in this case); not just the printerdriver itself; and install it onto the client computer.3) When connecting to the printer, select the direct IP address (not the print queue on the server) and connect.

4) If that succeeds, go to Control Panel > Printers and devices and make sure the new printer is marked as default.

- That did the trick for me.
After reboot, the print queue on my print server is now deployed onto the client computer via the GPO - and - selected as the default printer.