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Question
Friday, April 7, 2017 11:01 AM
Environment: Windows 10 Enterprise
Version 1607 (B 14393.969) Clean install
Hardware: Custom Box
Gigabyte MOBO
CPU: Intel Core i7-6700K
32GB RAM
Samsung 1TB EVO SSD
// PROBLEM: When booting All applications that use 4.0 framework will fail to launch. INCLUDING the IIS DEFAULTAPPPOOL, so my entire <g class="gr_ gr_112 gr-alert gr_spell gr_run_anim gr_inline_cards ContextualSpelling" data-gr-id="112" id="112">webserver</g> is down. I"m MAINLY concerned with the following error:
Faulting application name: IAStorIcon.exe, version: 15.2.0.1020, time stamp: 0x57d81121 Faulting module name: KERNELBASE.dll, version: 10.0.14393.953, time stamp: 0x58ba586d Exception code: 0xe0434352 Fault offset: 0x000da882 Faulting process id: 0x1f3c Faulting application start time: 0x01d2af783cbfa2e7 Faulting application path: C:\Program Files\Intel\Intel(R) Rapid Storage Technology\IAStorIcon.exe (executable dependant – this is only an example, YES, I’ve tried to reinstall the software), it’s NOT the software, it’s .NET Faulting module path: C:\WINDOWS\System32\KERNELBASE.dll Report Id: a95ffe9a-1d25-4764-8c86-8f63bc06f1c7 Faulting package full name: Faulting package-relative application ID: Time spend Troubleshooting: 26 hours +
// PROBLEM PROVOKED: Unknown, approximately 2 days ago, all the applications started failing.
// CAUSE: .NET 4.0 Framework corrupted / I can switch my IIS <g class="gr_ gr_34 gr-alert gr_gramm gr_run_anim gr_inline_cards Style multiReplace" data-gr-id="34" id="34">applications to</g> NET 2.0 and they run fine. So, I've isolated it to the actual runtime environment NET 4.0.
// TROUBLESHOOTING:
LIVE LOGGING: https://docs.google.com/spreadsheets/d/1PehNGbHm683Kvjz6PPn0oIKiC-Uht3Jz2ffj9eFSNzg/edit?usp=sharing
Summary of things I've tried (most in safe mode):
1 - Reinstalled ALL ASP.net components 2 - Reinstalled ALL Framework versions 3 - Reinstalled ALL IIS Components 3 - Uninstalled ALL 4 - Ran SFC /SCANNOW like x20 times (no errors found) 5 - RAN all variants of DISM Repair commands in PS 6 - Updated all WU dependencies 7 - scanned for viruses (none) 8 - Updated all drivers 10 – Uninstalled all visual studio comments to include running MS clean-up tool.
Things I have NOT tried (YET)
- System restore
- Reinstall (quitters)
Current stoppage errors:
regsvr32 / REGASM - “The module "kernelbase.dll" was loaded but the entry-point DllRegisterServer was not found. Make sure that "kernelbase.dll" is a valid DLL or OCX file and then try again.
I'd really appreciate some input....and sleep.
THANK YOU>
Sean J Vreeland Seattle, WA
All replies (9)
Sunday, April 9, 2017 9:58 PM
Try System file check (SFC) Scan and Repair System Files & DISM to fix things SFC cannot (guide by Team ZigZag) and see if that helps.
Monday, April 10, 2017 8:08 AM
Hi Sean J. Vreeland,
Are there any error messages recoreded in the Event Viewer(Windows Logs\Applications, System)?
"[04/06/17,21:35:38] ***WARNING*** File C:\WINDOWS\Microsoft.NET\Framework\v4.0.30319\applaunch.exe.config is not installed on the system
[04/06/17,21:35:38] File C:\WINDOWS\Microsoft.NET\Framework\v4.0.30319\CasPol.exe (version 4.6.1586.0) is installed on the system
[04/06/17,21:35:38] ***WARNING*** File C:\WINDOWS\Microsoft.NET\Framework\v4.0.30319\caspol.exe.config is not installed on the "
According to the error message, it seems that there is still something wrong with the .NetFramework though you have reinstalled them.
Please check those path to verify whether those files are existed. Considering you have performed so many methods to resolve the issue without success, the last method we could try is to perform an in-place upgrade repair before we performed a clean installation.
An in-place upgrade repair won't affect your personal data and programs.
Best regards
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Monday, April 10, 2017 2:31 PM
this does not make any sense, kernelbase is neither a COM dll, nor a managed dll,
and anyway has nothing to do with the .NET Framework:
regsvr32 KERNELBASE.dll
regasm C:\Windows\syswow64\KERNELBASE.dll
Monday, April 10, 2017 7:52 PM
Yup, i've tried all this. No help.
Sean J Vreeland Seattle, WA
Monday, April 10, 2017 7:54 PM
Yes, both of those files are there:
C:\WINDOWS\Microsoft.NET\Framework\v4.0.30319\applaunch.exe.config
Size: 281b
C:\WINDOWS\Microsoft.NET\Framework\v4.0.30319\CasPol.exe
File ver: 4.6.1586.0
Size: 105kb
Sean J Vreeland Seattle, WA
Monday, April 10, 2017 7:57 PM
Yeah, I see that now, but I followed SEVERAL MS Blogs where this issue was "resolved" by doing just that. I can't find the links now, but that's how I got to this error.
There's no question there is a problem with the framework, and I'm out of options.
Look at the google doc link in the OP above to see everything I did. Literally 36+ hours straight tshooting this.
I understand the canned answer is "reinstall" but i'm not a quitter.
Not at this point at least.
Sean J Vreeland Seattle, WA
Monday, April 10, 2017 8:07 PM
What have got showing for .NET under Add remove programs? What is selected under Turn Windows features on or off?
Monday, April 10, 2017 8:19 PM
I've tried all combinations. I unchecked everything and started from scratch multiple times.
However, I have tried with windows 10 Defaults with IIS dependencies.
Sean J Vreeland Seattle, WA
Tuesday, April 11, 2017 9:59 PM
Well perhaps a upgrade install (rather than a clean install)? Would (all being well) keep all apps. So that should be coming with Creators update so perhaps see what that does maybe that update \ refresh will help...