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Windows 10 - Enable fingerprint on Domain Account

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Thursday, April 9, 2020 8:36 AM

Hello,

I'm trying to enable the fingerprint login on a Windows 10 PRO ver 1909 laptop joined to a domain without success, the 'Settings > Sign-in Options' interface reports "Some of these settings are hidden or managed by your organization".

These are ste steps i've tried:

  • Enable the Group Policy Computer Configuration > Administrative Template > Windows Components > Biometrics > Allow the use of biometrics [Enable]
  • Enable the Group Policy Computer Configuration > Administrative Template > Windows Components > Biometrics > Allow users to log on using biometrics [Enable]
  • Add reg key [HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\System]"AllowDomainPINLogon"=dword:00000001
  • Add Reg Key [HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Biometrics\Credential Provider]"Domain Accounts"=dword:00000001
  • Add Reg Key [HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Biometrics]"Enabled"=dword:00000001

What else can I do? 

Thank you,

HJ

All replies (4)

Friday, April 10, 2020 9:01 AM

Hello,

Thank you for posting in our TechNet forum. 

It is suggested that we could try the below steps to check whether it could be successfully or not. We could not do the test in our lab. So if it does not work, please let us know and we will try our best to assist you. 

Open Group Policy Editor, navigate to the following setting:
Computer Configuration > Administrative Templates > System > Logon. And enable the “Turn on the convenience PIN Sign-in”

 
Add Reg Key 

[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\System] – “AllowDomainPINLogon"=dword:00000001

Here is the similar case, we could kindly have a check for reference. 
https://social.technet.microsoft.com/Forums/en-US/84a0bd50-1360-4a94-bfb3-b049ecace521/pin-and-fingerprint-signin-options-unavailable-greyed-out-in-windows-10-1607-enterprise?forum=win10itprogeneral

For any question, please feel free to contact us.

Best regards,
Snowy Guan

Please remember to mark the replies as answers if they help.
If you have feedback for TechNet Subscriber Support, contact [email protected].

Monday, April 13, 2020 12:18 AM

Hello,

 

If this question has any update or is this issue solved? Also, for the question, is there any other assistance we could provide?

 

Thank you so much for your time and support.

 

Best regards,

Snowy Guan

Please remember to mark the replies as answers if they help.
If you have feedback for TechNet Subscriber Support, contact [email protected].

Wednesday, April 15, 2020 1:12 AM

Hello,

We would like to hear your feedback about whether our issue has been solved. If the issue has been solved, please share your experience and solution here. It will be very beneficial for other community members who have similar questions. If no, please reply and tell us the current situation in order to provide further help.

Best regards,
Snowy Guan

Please remember to mark the replies as answers if they help.
If you have feedback for TechNet Subscriber Support, contact [email protected].

Monday, April 20, 2020 7:52 AM

Hi, 

Just checking in to see if the information provided was helpful.

Please let us know if you would like further assistance.

Best Regards
Snowy Guan

Please remember to mark the replies as answers if they help.
If you have feedback for TechNet Subscriber Support, contact [email protected].