8 VMs still in Deallocating status for almost 3 hour now

Question

_{Friday, July 20, 2018 6:39 PM}

Hi,

I have a resource-group in northeurope with several virtual machines. Today I had problems starting some of them (they stuck in Updating Status for a long time), and this evening trying to stop all of them, 8 are still in "Deallocating" status after 1 hour. Any idea how I can stopped them?

All replies (5)

_{Friday, July 20, 2018 7:01 PM}

I tried also with Powershell and the Stop-AzureRmVM cmdlet also stucks

_{Friday, July 20, 2018 7:18 PM}

Thanks for bringing this up Gabriel. I took a look around but I am not seeing any known issues for that area impacting Virtual Machines. 

If you check the metrics tab of your VMs do they appear to still be on? I am wondering if the portal is lagging behind for some reason. Also, can you check the Boot Diagnostics tab of the VMs? This should allow you to get a screenshot of the VM. It is possible they are applying windows updates which is why they are taking so long. 

_{Friday, July 20, 2018 8:38 PM}

In the metrics tab there is no CPU activity for example,

And in the Boot Diagnostics tab I just see the lock screen

Its being more than 3 hours now with the 8 VMs still in Deallocating status

_{Friday, July 20, 2018 9:05 PM}

Very odd.... Can you email me at [email protected] and provide me with your Subscription ID, Names and resource groups of the VMs in question and the link to this thread? 

I can take a look on the backend to see if I can tell what is going on. 

_{Friday, July 20, 2018 9:32 PM}

Ok thanks