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Question
Tuesday, September 24, 2019 3:49 PM
I downloaded the file "vc_redist.x64" which install Visual C ++ 2015-2019 redistributable (x64) 14.22.27821. However, when in the middle of the installation opens a box with this error:
After clicking OK on the box that starts with "the path" and clicking Cancel, this other screen appears.
When asking in a microsoft forum, I was already asked to run setup in clean boot mode and use Microsoft Fix, but it didn't work.
What do I perform this installation correctly?
PS: i am brazilian and i am using google translator, sorry for any mistake
All replies (1)
Tuesday, September 24, 2019 6:30 PM âś…Answered | 1 vote
This isn't a problem with the Visual C++ 2015 - 2019 redistributable that you are trying to install. There is a Visual C++ 2015 redistributable already installed and the problem is with that.
The version of the redistributable that you are trying to install is trying to remove the old version of the Visual C++ redistributable, and this is failing.
To remove this redistributable, you must obtain a copy of the Visual C++ 2015 version 14.0.24215 and use that to remove the redistributable. It must be this exact version. Once you have done that then the Visual C++ 2015 - 2019 will install.
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