WINDOWS security password to access NAS attached to router

Question

_{Saturday, October 15, 2016 11:32 PM}

I have a NAS attached directly to my router. Once I updated to windows 10 it now asks for a network password for me to get my files. The nas shows under network and my computer has full access but when I try to open a file it asks for a network password. What is this password? I have tried the one for my pc, the one for my NAS and every other one I could think of. 

This NAS is directly connected to my router and is not part of any workgroup. It is NOT a computer so I cannot add it to a workgroup so please do not try to tell me to do that. AGAIN it is NOT a computer! It is a storage drive which I have logged into but WINDOWS will not let me access without entering a mysterious username and password. This drive should be accessed as easily as a usb connected to my computer. In fact, I have connected it directly via usb  on my computer and still get the same Windows network password window. This is ridiculous.

I need to get my stuff off of this drive!

All replies (3)

_{Monday, October 17, 2016 8:06 PM ✅Answered}

Need an administrator command prompt to run those commands, so right click start Command Prompt (Admin).

Saved credentials are in Credential Manager, search for credential open Credential Manager check the Windows section see if anything is saved for nas (but would not prompt for password if something is saved but worth a check).

_{Sunday, October 16, 2016 7:44 PM}

Seen a few posts with users having trouble accessing NAS's with the anniversary build.

So try a username the NAS name backslash NAS username. So NASNAME\NASUser on the username field, and the NAS password as the password, see if that helps.

Beyond that if that does not help, try disabling SMB 2/3, from an admin command prompt;

sc.exe config lanmanworkstation depend= bowser/mrxsmb10/nsi
sc.exe config mrxsmb20 start= disabled

Then reboot see if that helps. If not turn it back on again admin command prompt;

sc.exe config lanmanworkstation depend= bowser/mrxsmb10/mrxsmb20/nsi
sc.exe config mrxsmb20 start= auto

SMB commands from How to enable and disable SMBv1, SMBv2, and SMBv3 in Windows for info.

_{Monday, October 17, 2016 7:35 PM}

No luck using the NAS name\username

Tried running those commands and get:

[SC] OpenService FAILED 5:

Access is denied.

I did this from the admin account.

It seems that windows has previously remembered a password that doesn't seem to match my password. Maybe I typed in the wrong one when this first came up and accidentally clicked the remember box? Is there a way to clear this memory in windows 10 to make it work again? Maybe that will fix it. I never had a password that I had to give windows to access this drive.  This is so frustrating.