Remote desktop disconnects after a few minutes

Question

_{Wednesday, April 10, 2019 8:44 PM}

I have been using remote desktop for years without any issues,  I performed the last windows update, but now I connect to remote desktop, it stays connected for just a few minutes then looses connection & unable to reconnect.

Im not an IT guy so any help will be greatly appreciated & I hope Im in the correct forum, so I apologize in advance if I should be in another forum posting this question.

Thank you

Albert Rivera

All replies (2)

_{Thursday, April 11, 2019 7:59 AM}

Hi,

What’s your system version?

Type “winver” in Search Bar to check.

Do you use an Remote Desktop Connection that comes with system or download the Remote Desktop app from the Microsoft store?

Ensured that Windows Firewall was switched off to ensure that the Firewall was not the culprit

Windows Remote Desktop disconnects frequently or automatically

https://www.thewindowsclub.com/remote-desktop-disconnects-frequently

Please Note: Since the website is not hosted by Microsoft, the link may change without notice. Microsoft does not guarantee the accuracy of this information.

Regards,

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_{Monday, April 15, 2019 9:53 AM}

Hi,

Haven't received your message a few days, was your issue resolved?
I am proposing previous helpful replies as "Answered". Please feel free to try it and let me know the result. If the reply is helpful, please remember to mark it as answer which can help other community members who have same questions and find the helpful reply quickly.
Best regards,
Carl

Please remember to mark the replies as answers if they help.
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