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InfoPath 2013 rich text box control issue with IE 11 browser in a restricted environment

Question

Monday, February 4, 2019 11:15 AM

In our customer environment with 64 bit Win 10 machine. 

InfoPath form rich text box will be prompted with the message : "Your browser does not support the InfoPath Rich Text Edit control. To permananetnly remove all rich text formatting and edit the content of this control in plain text format, click OK" in IE 11 if the domain is not added to “compatibility view”.

However, if the domain  is added to the “compatibility view”, the rich text box cannot be edited at all.

Himanshu Ratnakar

All replies (6)

Monday, February 4, 2019 2:09 PM

I'd reach out to experts in dedicated forums over here.

https://answers.microsoft.com/en-us/msoffice/forum/msoffice_infop

 

(please don't forget to mark helpful replies as answer)

 

 

Regards, Dave Patrick ....
Microsoft Certified Professional
Microsoft MVP [Windows Server] Datacenter Management

Disclaimer: This posting is provided "AS IS" with no warranties or guarantees, and confers no rights.


Monday, February 4, 2019 3:21 PM

You can also consider asking them in IE forums: https://social.technet.microsoft.com/Forums/ie/en-US/home

If they point out to a specific setting to adjust then you may want to consider applying through GPO.

This posting is provided AS IS with no warranties or guarantees , and confers no rights.

Ahmed MALEK

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Tuesday, February 5, 2019 8:27 AM

Hi,

 

Please refer to the following post:

https://social.technet.microsoft.com/Forums/en-US/5e98191d-bb34-40b6-8f93-e1fa919e91d4/infopath-2007-rich-text-box-control-issue-with-ie-11-browser-in-a-restricted-environment?forum=winserver8gen

 

Hope these are helpful.

Please remember to mark the replies as answers if they help.
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Monday, February 11, 2019 6:45 AM

Hi,

Was your issue solved?

If yes, would you like to share your solution in order that other community members could find the helpful reply quickly.

If no, please reply and tell us the current situation in order to provide further help.

Best

Please remember to mark the replies as answers if they help.
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Wednesday, May 8, 2019 5:53 AM

Problem has been fixed by turning on the property called “Show InfoPath Commands in Ribbon or toolbar” option in the InfoPath webpart properties.

Thanks

MD.Liakath ali


Monday, May 20, 2019 3:20 AM

Rich text box won't capture the text, SharePoint Online. “Show InfoPath Commands in Ribbon or toolbar” option in the InfoPath webpart properties, fixed the issue. Thanks.