Note
Access to this page requires authorization. You can try signing in or changing directories.
Access to this page requires authorization. You can try changing directories.
Question
Monday, June 29, 2015 8:25 PM
We don't use mysites a lot at my company, but there are a few users who are very heavily into them, and I just got word that no one can get in to them. I tried my mysite, (first time in a year or so), and got this:
HTTP/1.1 200 OK
Server: Microsoft-IIS/7.5
Date: Mon, 29 Jun 2015 20:03:59 GMT
Connection: closeI have verified that all IIS apps/sites/etc are up. (I tried on all 4 WFE's and get the same results). I verified that the SQL server is up, and that all DBs are up and running.One interesting thing is that on the SQL Server, for the 3 MySite Content DB's they all have a last modified date of 10pm on 10/25/15, which is when the last Full backup ran. Not a single change since then so I'm not sure how long this problem has been going on.When I go into Central Admin I can see all of the Site Collections in the Mysite Web App, and when I go to Content Databases each of the 3 DB's show the correct number of site collections in each one.It almost looks like the Site Collection templates have disappeared from every one of the mysites. I bring that up because we are having another issue where a feature got removed and it took away a template that caused some problems on a few other sites. I can't see how that could be the issue here because I assume the Mysite template is pretty fundamental to SP2010.I'm at a loss as to how else to fix this. For the other template problem I would just load the /_layouts/settings.aspx page at the end of the URL and then I could edit the template through the site settings. I can't seem to do that for Mysites.Any suggestions would be VERY much appreciated.Thanks.Ted
All replies (3)
Tuesday, June 30, 2015 6:42 AM âś…Answered
Hi,
According to your description, my understanding is that users are unable to access my site since it displays error.
Could you please provide ULS logs about the error?
About how to view ULS logs in SharePoint 2010:
http://blogs.msdn.com/b/opal/archive/2009/12/22/uls-viewer-for-sharepoint-2010-troubleshooting.aspx
Here are several posts about the same issues for your reference:
http://stackoverflow.com/questions/20561134/how-to-solve-error-connectionclosed-in-sharepoint2010
http://www.codeproject.com/Questions/237087/HTTP-OK-Server-Microsoft-IIS-Date-Conn
Thanks,
Dean Wang
TechNet Community Support
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected].
Tuesday, June 30, 2015 6:39 PM
Hi Ted- could you be using the wrong URL by chance? I know that sounds simple, but I get the feeling that you might be trying to access something that doesn't exist. Also, it looks like you checked everything, but have you specifically checked if the workstation service is running?
cameron rautmann
Wednesday, July 1, 2015 9:23 AM
Hi,
For this error, please reset your IIS and check the result.
You can also go to server > administrator tools > services to check if the workstation service is started.
Hope this helps :)