Note
Access to this page requires authorization. You can try signing in or changing directories.
Access to this page requires authorization. You can try changing directories.
Question
Wednesday, February 12, 2020 1:49 PM
When installing the new MS Edge browser, we get the following error, with or without SCCM:
MSI (s) (98:10) [09:54:31:531]: Note: 1: 1722 2: DoInstall 3: C:\WINDOWS\Installer\MSIC980.tmp 4: /silent /install "appguid={56EB18F8-B008-4CBD-B6D2-8C97FE7E9062}&appname=Microsoft Edge&needsAdmin=True&usagestats=0&ap=stable-arch_x64" /installsource enterprisemsi /appargs "appguid={56EB18F8-B008-4CBD-B6D2-8C97FE7E9062}&installerdata=%7B%22distribution%22%3A%7B%22msi%22%3Atrue%2C%22system_level%22%3Atrue%2C%22verbose_logging%22%3Atrue%2C%22msi_product_id%22%3A%220BB73E4C-D958-34C8-A3C3-CCF20D2FB4B7%22%2C%22allow_downgrade%22%3Afalse%7D%7D"
MSI (s) (98:10) [09:54:31:531]: Note: 1: 2205 2: 3: Error
MSI (s) (98:10) [09:54:31:531]: Note: 1: 2228 2: 3: Error 4: SELECT `Message` FROM `Error` WHERE `Error` = 1722
CustomAction DoInstall returned actual error code -2147219674 (note this may not be 100% accurate if translation happened inside sandbox)
MSI (s) (98:10) [09:54:58:837]: Note: 1: 2205 2: 3: Error
MSI (s) (98:10) [09:54:58:837]: Note: 1: 2228 2: 3: Error 4: SELECT `Message` FROM `Error` WHERE `Error` = 1709
MSI (s) (98:10) [09:54:58:837]: Product: Microsoft Edge -- Error 1722. There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor. Action DoInstall, location: C:\WINDOWS\Installer\MSIC980.tmp, command: /silent /install "appguid={56EB18F8-B008-4CBD-B6D2-8C97FE7E9062}&appname=Microsoft Edge&needsAdmin=True&usagestats=0&ap=stable-arch_x64" /installsource enterprisemsi /appargs "appguid={56EB18F8-B008-4CBD-B6D2-8C97FE7E9062}&installerdata=%7B%22distribution%22%3A%7B%22msi%22%3Atrue%2C%22system_level%22%3Atrue%2C%22verbose_logging%22%3Atrue%2C%22msi_product_id%22%3A%220BB73E4C-D958-34C8-A3C3-CCF20D2FB4B7%22%2C%22allow_downgrade%22%3Afalse%7D%7D"
All replies (3)
Thursday, February 13, 2020 1:27 AM | 1 vote
Hi,
To solve the MSI Installation Problem you could delete the EdgeUpdate Policy prior to start the MSI-Installation:
reg DELETE HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\EdgeUpdate /f
For your reference:
Hope above information can help you.
Please remember to mark the replies as answers if they help.
If you have feedback for TechNet Subscriber Support, contact [email protected].
Friday, February 14, 2020 8:05 AM
Tried that and get the same error. Anything else I can try?
Friday, February 14, 2020 8:26 AM
Hi,
Since HP mentioned that it might be compatibility issue, follow the methods below and see if it will help resolve the issue:
Method 1: Clean boot
Performing a clean boot helps eliminate software conflicts that occur when you install a program or an update. Refer to this article to know how to perform a clean boot.
Method 2: System Restore
Restore your PC to an earlier point in time before the issue occurred. Refer to this article and go to Restore your PC to an earlier point in time section to know how to restore your PC.
Method 3: System File Checker
System File Checker is a utility in Windows that allows users to scan for corruptions in Windows system files and restore corrupted files. Click this link to run the System File Checker tool.
Best Regards,
Farena
Please remember to mark the replies as answers if they help.
If you have feedback for TechNet Subscriber Support, contact [email protected].