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Question
Friday, February 10, 2017 2:32 PM | 1 vote
Hi everybody,
This issue is frenquently describe over the Web, but without any kind of acceptable solution for us.
In my companie, whe have a lot of remote applications deployed, that people are using to do their work : business applications, network monitoring tools, configurations interfaces, etc. All those Remote applicaitons are hosted on 2008 R2 servers and work perfectly.
The issue is the following : Randomly, on the local computer session (Lenovo thinkcer M700 with Windows 10 anniversary update OSs), the AltGr key seems to be de activated and do not answer when 1 to n rdp client are runnning.
Closing the Remote Application temporary solve the issue but is one of the worth solution as the users have to reconnect them to work again.
Does someone has ever experienced the same issue in this context and found any workaround ?
Best regards.
All replies (5)
Monday, February 13, 2017 7:23 AM
Hi PRADERES Sébastien,
Are you using the "mstsc" remote desktop application?
If you are using "mstsc" application, please tick the following options.
1.Click Start, click Run, type mstsc.exe, and then click OK.
2.In the Remote Desktop Connection dialog box, click Options, and then click the Local resources tab.
3. In the Apply Windows key combinations list, click On the local computer.
I found the following similar case, we could try "Ctrl+AltGr+Key " instead. Or press "Alt+Enter ".
AltGr key not working, instead i have to use Ctrl+AltGr [closed]
http://stackoverflow.com/questions/23482392/altgr-key-not-working-instead-i-have-to-use-ctrlaltgr
Some applications may tamper with the keyboard setup. Please check whether there is a virtual software or other suspicious applications(task manager) are running on the machine when the issue occurred.
For a random issue, it is a little hard to troubleshoot it. Anyway, I hope my suggestions will be useful.
NOTE: This response contains a reference to a third party World Wide Web site. Microsoft is providing this information as a convenience to you. Microsoft does not control these sites and has not tested any software or information found on these sites.
Best regards
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Tuesday, July 9, 2019 7:21 AM
Same issue here, and it's driving me nuts.
I really would appreciate a working fix to this.
Unfortunately, since I guess Terminal Server team is probably working in a fully US English environment, they may not be even aware of that issue, which do not make me very optimistic.
Monday, October 7, 2019 1:44 AM
In the very post you link to on stackoverflow there is clear steps on how to reproduce the issu - and this have been an issue for years - and Microsoft does absolutely nothing to fix it.
AltGr can be replaced with Ctrl+Alt instead ... as long as the application you are using don't intercepts this (Outlook can't type @, and Visual Studio does other magic) - So Microsoft themselves just makes the issue even worse over time.
Thursday, November 28, 2019 8:28 AM
I've read somewhere it might be a special combination of keyboard strikes inside a RDP session causing it. But I can't recall where I read what combination it was.
There is a windows 10 feedback up report on the only known "fix" for this (close RDP session), as well as top hit on google:
https://tommynation.com/fix-alt-gr-key-working/
Open in any smart enough browser and vote:
feedback-hub:?contextid=937&feedbackid=bbb4ec30-a366-47c0-bc4b-610604517539&form=1&src=1
Thursday, November 28, 2019 8:33 AM
I've read somewhere it might be a special combination of keyboard strikes inside a RDP session causing it. But I can't recall where I read what combination it was.
There is a windows 10 feedback up report on the only known "fix" for this (close RDP session), as well as top hit on google:
https://tommynation.com/fix-alt-gr-key-working/
Open in any smart enough browser and vote: feedback-hub:?contextid=937&feedbackid=bbb4ec30-a366-47c0-bc4b-610604517539&form=1&src=1
Here it was:
https://stackoverflow.com/questions/23482392/altgr-key-not-working-instead-i-have-to-use-ctrlaltgr