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Windows installer does not permit updating of managed advertised products. VS 2015 setup issues

Question

Wednesday, September 14, 2016 10:37 AM

Win 10 system fully patched.

I'v tried all VS 2015 enterprise versions form sp1 to sp3, but all are giving me following error: Windows software development kit x64 remote . Windows installer does not permit updating of managed advertised products......

Multi targeting error is not an issue with sp3 isntallation.

Please help.

https://1drv.ms/i/s!Auge5eF0mbMAazt4nBBoENtAVbU

log file can be found here:

https://1drv.ms/u/s!Auge5eF0mbMAbTUp4iQPKljy-PE

All replies (5)

Thursday, September 15, 2016 1:43 AM

Hi my friend,

Welcome to the MSDN forum.

>>Windows Installer does not permit updating of managed advertised products. At least one feature of the product must be installed before applying the update."

There can be many causes for this error. It can be causes by a virus, malware, spyware, adware or simply a corrupt application. Sometimes, it can be caused by installing a new application without completely removing a conflicting application.

Please download the Windows Fixit tool: https://support.microsoft.com/en-us/help/17588/fix-problems-that-block-programs-from-being-installed-or-removed and run it to automatically repair issues including corrupted registry keys that block you from installing or removing programs.

After that, you can try to perform a complete uninstall your existing VS enterprise 2015 version using the forcibly uninstall command like: vs_enterprise.exe /uninstall /force, what’s more, please check here: https://blogs.msdn.microsoft.com/heaths/2015/07/17/removing-visual-studio-components-left-behind-after-an-uninstall/ and manually uninstall the Windows Software Development Kit from the Control Panel—Programs and Features, then restart the computer.

Download a healthy ISO file of VS enterprise 2015 with update 3 from https://www.visualstudio.com/downloads/ and use it to reinstall. Before installation, please temporary disable your Anti-Virus or Anti-Spyware software, clean up %temp% folder and run it as administrator.

If this issue persists, I need your help to the installation log. Please use http://aka.ms/vscollect to gather the installation logs. After using it, you will find vslogs.zip under %temp% folder. Please upload the file to https://onedrive.live.com/ and share the link here.

Best regards,

Sara

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Monday, September 19, 2016 11:24 AM

Hello Sara, did all steps as you recommended, but still error remains. (there is one additional)

Here is the error screenshot:

https://1drv.ms/i/s!Auge5eF0mbMAazt4nBBoENtAVbU

Here are logs collected by collect tool and 7zipped for better compression:

https://1drv.ms/u/s!Auge5eF0mbMAc2TptEa0mJnDKMw


Tuesday, September 20, 2016 7:08 AM

Hi my friend,

I have checked the log file and found the VS installation log is empty as below:

Could you please go to Control Panel--Programs and Features and right-click the VS enterprise 2015 item and Change-Repair, after that, if the same issue persists, please collect the installation log again.

Meanwhile, before repair the VS enterprise 2015, please go to Windows update and make sure all pending patches are installed, then restart the computer.

In case, the required system files are corrupted or missing, please run the command: sfc /scannow to scan and repair the corrupted files.

Best regards,

Sara

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Tuesday, September 20, 2016 10:18 AM

I was able to make it working.

First installed VS with previous errors.

Then uninstalled 2015 c++ libraries and installed version downloaded from internet.

Then used tool from your post - fixit to uninstall both components - portable multi library and directx 64b kit that was failing.

Then downloaded portable multi targeting library from internet and installed it separately and at the end used "repair" option on visual studio installation - that fixed second error.

VS then installed without error.


Wednesday, September 21, 2016 1:13 AM

Hi my friend,

I'm so glad to hear that your issue is solved and thank you for your sharing.

BTW, if you think your reply is helpful for other community members who have the same or similar issue, please mark it as answer and it will help them to easier search this solution, thank you for your understanding.

Best regards,

Sara

We are trying to better understand customer views on social support experience, so your participation in this interview project would be greatly appreciated if you have time. Thanks for helping make community forums a great place. Click HERE to participate the survey.