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Client SSL certificates do not work with Edge Browser

Question

Thursday, October 3, 2019 5:29 PM

Hi All

When opening certain applications/websites which uses root CA certificate , edge browser throws an error "Cant connect securely to this page" . The same application or websites opens with other browsers chrome, firefox.

This happens with several versions of edge browsers on different windows 10 OS builds. 

Any help would be really appreciated. Thanks in advance!! 

Aravinth Mathan

All replies (4)

Monday, February 17, 2020 4:38 PM âś…Answered

Hello All

Thanks all for your inputs. 

We had an MS engineer troubleshoot this and it finally seems to be permission issue on certificate registry path.

Hope this helps for someone with similar issues.

We had to enable/ Allow inheritable permissions from the parent to propagate to this object and all child objects to the below registry key . 

MACHINE\SOFTWARE\Microsoft\EnterpriseCertificates\Root\Certificates

Aravinth Mathan


Friday, October 4, 2019 8:28 AM

Hi,

We could Deleting your Browsing History. Using settings as in the attached image.

Meanwhile, you could check the settings below:

Open Internet Option>Security tab> Click the Internet icon and then click the Custom level button> Select Medium from the drop-down menu of Reset to> navigate to Display mixed content in Settings. Choose Enable.

Internet Option>Advanced tab> Scroll down to the security section>Check if SSL and TLS have been checked.

Regards,

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Friday, October 4, 2019 5:38 PM

Hi Carl

Thanks for your suggestions!

I tried both deleting the cached data and also enabling the SSL and TLS options. But no luck.

This happens for several of users and on different Windows 10 builds.

Aravinth Mathan


Friday, November 8, 2019 9:35 AM

Hi,

Thank you for your update.

I found many people met the same issue. I have feedback this issue.

Based on my search, some people seem to solve it by using other Edge version.

Regards,

Please remember to mark the replies as answers if they help.
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