Windows Server 2019 Failing to install Cummulative Updates

Question

_{Thursday, March 12, 2020 5:30 AM}

We have Windows Server 2019 LTSB 1809 17763 installed on new production Servers.

All of the other windows updates including servicing stack are installing fine except any of the Cumulative Updates.

I have tried Feb and March 2020 Cumulative Update but both fails to complete.

Tried Chkdisk with scannow options.

Tried Installing Windows manually and via SCCM but both fails as well.

I have installed latest 2020-03 Servicing stack as well, but did not work.

Errors:

Installation Failure: Windows failed to install the following update with error 0x800F0922: 2020-02 Cumulative Update for Windows Server 2019 for x64-based Systems (KB4532691).

Installation Failure: Windows failed to install the following update with error 0x800F0922: 2020-03 Cumulative Update for Windows Server 2019 for x64-based Systems (KB4538461).

Please advise if you are also facing similar issue and able to assist in solving this problem.

All replies (5)

_{Thursday, March 12, 2020 9:45 AM}

Hi,

Have you tried to run Windows Update troubleshooter tool? What error you met?

Also check whether the service stack update KB4523204 and KB4539571 were installed.

Reset windows update components

/en-us/windows/deployment/update/windows-update-resources

Regards,

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_{Thursday, March 12, 2020 9:24 PM}

Hi Carl

I have done lot of troubleshooting.

All other updates installs fine except Cumulative updates.

Also installed latest 2020-03 servicing stack, but nothing helps.

I have even tried building server without any language packs.

Also tried building server with 350 MB System Reserved space, 550 System Space Reserved and even just C Drive for everything.

But in the end I tried building a server without joining to domain and it works.

So now, I am building another VM joined to domain but with no Group policies. Let's see if it works.

_{Thursday, March 12, 2020 9:47 PM}

Hi Carl

Actually Built a VM with Domain joined and no Group Policy to that particular OU and Update installed fine.

I think it is one of the Group Policy which may be causing this behavior, now I have to find out which particular policy out of 16, which is not bad.

_{Thursday, March 12, 2020 11:57 PM}

Solved

Finally, One of the Group Policy setting the App Readiness Service to disabled, once I disable the Group Policy with particular setting - all servers took the updates.

_{Tuesday, March 17, 2020 9:59 AM}

Hi，

Thank you for your sharing information.

Put the machine  in a separate OU and mask all Settings could be a nice troubleshooting step.

As you said, it is related to GPO setting. The only thing I'm a little confused about is why this setting has an impact. 

Anyway, glad to hear that you have solved the issue and thank you for sharing it here, it will be helpful to other community members who have same questions.

Regards,

Please remember to mark the replies as answers if they help.
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