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devenv.exe application error - The application was unable to start correctly (0xc000007b)

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Thursday, September 17, 2015 11:54 AM

I could find a similar question at DEVENV

However, the conditions are different

I have installed Visual Studio 2012 on a new Windows 8.1 Pro (64 bit)

machine. I get the above stated error. I have uninstalled, reinstalled, repaired, but still the issue remains.

I ran the dependency walker on DEVENV.EXE and this is what I found.

I have no clue as to how I can tackle the situation.

Someone please help me.

All replies (13)

Friday, September 18, 2015 7:13 AM

Hi, MP001

Thank you for posting in MSDN forum. I understand the inconvenience that you are unable to use devenv.exe on VS 2012 with new win8.1 Pro. However, I really appreciate all your efforts towards resolving the issue.

In order to help you fix the issue, we need more detailed information and error logs.

  1. Could you please tell us the way of VS installation ( website web installer or iso image)?if you download VS 2012 with iso, please use FCIV utility to check here is a link about how to use FCIV: https://support.microsoft.com/en-us/kb/841290

  2. After verifying the installation resource is completely ok, Please use collect.exe utility to collect logs

a. Download collect.exe from the link below.

b. You may choose to save the tool for later use, or to run directly.

c. The utility creates a compressed cabinet of all the VS and .NET logs to %TEMP%\vslogs.cab

Here is the collect.exe utility download link:http://go.microsoft.com/?LinkId=8967043

3. Please use OneDrive to share the file to us,. Here are file share steps:

a. Upload the vslogs.cab to your OneDrive

b. Swipe down or right-click the file select it.

c. Click Share.

d. To share with specific individuals or groups, choose Invite people. To share with lots of people you might not even know personally, Get a link and share the link to public.

It would be better to have error logs to analysis the cause of the issue.

Best Regards

Wen Xu

Saturday, September 19, 2015 6:19 AM

Hi Wen,

Thanks for your reply. 

I am using an ISO image. Others in my office have used the same image with no issues at all, so I dont think the problem is with the image, so I skipped the 1st step which u mentioned.

Moving On, I download the COLLECT utility and ran it to collect the logs.

I have uploaded the same on my Onedrive and the same can be downloaded from here

VSLOGS

I am really looking forward to have Visual studio working on my machine.

Really appreciate your help

Thanks.

Monday, September 21, 2015 5:04 AM

Hi MP001,

Thank you for uploading VSlogs, after I view the log files, I found that there is no information about VS 2012 but VS 2015 premium, it seems that you have installed VS 2015 premium.

Could you please tell us which devenv.exe that you tried to run? VS 2012 edition or the VS 2015 premium devenv?

I would suggest you to use the Microsoft .NET Framework Repair Tool fix some frequently occurring issues. Here is a repair tool download link below:

http://www.microsoft.com/en-us/download/details.aspx?id=30135  

Hope it will be helpful to you.

Best Regards

Wen Xu

Monday, September 21, 2015 6:20 AM

Hi Wen,

I definitely am installing VS 2012 Premium (with Blend) The office does not even have VS 2015 yet. So maybe the logs are goofing up somewhere.

I have also downloaded the >Net Framework Repair tool and run it, but the problem still persists.

Do you have some more suggestions. 

Thanks

Monday, September 21, 2015 6:49 AM

Hi,MP001

In this case, I would suggest you to repair VS 2012:

  1. Choose: control panel - Programs - uninstall a program, right click :visual studio 2012, click: repair
  2. Then please use collect utility to gather error log information and reupload VSlogs to us, we will use it to analysis the cause of the issue.

Best Regards

Wen Xu

Monday, September 21, 2015 1:08 PM

I have done the REPAIR, but the problem is still the same.

I am attaching the VsLogs here

best Regards

Saturday, September 26, 2015 10:59 AM

Hi MP001

I really appreciate that you attached the VSLOGS, After checking the log files you has provided, the

cause of the issue is that iso image is corrupted.

In this case, I suggest that you use a completely ok iso image to install VS 2012 premium ,then use the FCIV utility to verify if the iso file is ok, then install locally

Here is the VS 2012 premium download link:

https://www.microsoft.com/en-us/download/details.aspx?id=30654 

Best Regards

Wen Xu

Monday, September 28, 2015 9:22 AM

Hi Wen,

Thanks a lot for reviewing the LOGS. 

I uninstalled the 2012 Premium from my machine, cleared the logs, restarted the machine and then installed 2012 Pro (also from an ISO). Everything went well (no errors). However on launching the DEVENV, i get the same error as before.

I have taken the Logs again and have uploaded the same here.

I would be grateful, if you can check these out as well. It is highly unlikely that I install from 2 different ISO and there are no errors during the installation, but I cannot start the IDE.

regards

MP001

Monday, September 28, 2015 1:26 PM

Hi MP001

I checked the log files you uploaded, there are several error message: 0x800b0101, the cause of this issue:A required certificate is not within its validity period, when verifying against the current system clock or the timestamp in the signed file.

It may be related to windows update. Please take look at this website:

http://windows.microsoft.com/en-in/windows-vista/windows-update-error-800b0101

If it can't resolve the issue, I suggest you download the root certificate updates that are described in the following Knowledge Base article:

931125 (http://support.microsoft.com/kb/931125) Windows root certificate program members

Note The update applies to Windows XP, Windows Server 2003 and later versions. It will install on Windows 7 and Windows Server 2008 R2, which are the minimum supported Windows versions for Visual Studio 2012.

After you have installed the root certificate update, repair Visual Studio 2012 to install those packages affected by the problem that is described in this Knowledge Base article. To do this,follow these steps:

Click Start, type Programs and Features, and then clickPrograms and Features in the search results.

Find and select a product that is listed in the "Applies to" section.

On the toolbar, click Change.

ClickRepair.

Click Continue or Yes to elevate and continue with the installation, if you are prompted to do so

More information is from the webpage below.

http://support.microsoft.com/kb/2746268/en-us

 

Best Regards

Wen Xu

Thursday, October 1, 2015 10:39 AM

Hi Wen,

I have tried all the suggestions.

Tried installing from the LOCAL ADMINISTRATOR ACCOUNT

Disconnected from the domain totally and then tried

Tried the DISM utility

The article on Root certificate states that this has already been taken care of in Windows 8.1 and does not apply the package.

NO LUCK ANYWHERE.

Is there something else that I can do?

regards

MP001

Tuesday, October 6, 2015 5:48 AM

Is there anyone who can help me out here?

Monday, October 12, 2015 6:14 AM

I have tried everything but with no luck.

Finally I installed VS 2015 Pro, and it went like a breeze. NO PROBLEMS

So the issue is with the VS 2012 installer and not my machine.

Monday, October 12, 2015 6:19 AM

Hi, MP001

Glad to hear you have had your issue resolved. And thanks for sharing us your solution here, it

will benefit to other community members who have the same issue.

Best Regards,

Wen Xu

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