Chm file content can't be loaded from a network share location

Question

_{Monday, January 7, 2019 7:51 PM}

I am using windows 10 64 bit.

Chm file content can't be loaded from a network share location. if I open the chm file from local disk. it is working fine. is there an register item I can edit to allow load chm file content from a network share folder?

this is from network share folder:

This is from local disk

All replies (2)

_{Tuesday, January 15, 2019 4:31 AM ✅Answered}

Hi,

Please modify the ItssRestrictions settings in the Windows Registry to see if any help:

1、Run Regedit.

2、Open or create (if it does not exists) the key: HKLM\Software\Microsoft\HTMLHelp\1.x\ItssRestrictions.

3、Add a new DWORD subkey named MaxAllowedZone and set one of the following values there: 0 - My Computer, 1 - Local Intranet, 2 - Trusted Sites, 3 - Internet Zone, 4 - Restricted Zone.

Hope it could be helpful.

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_{Monday, January 7, 2019 8:48 PM}

what is your build number?
An issue which sounds similar was fixed in september 2018,
see  Can no longer open CHM files across the local network after installing CU for Windows 1709 for x64 Systems (KB4103727)