Network Share Access - Some folders show cross mark and grayed out

Question

_{Sunday, November 10, 2013 5:24 PM}

Hello,

One of our customer is running Win2008 R2 Standard Server on HyperV as File & Print Server.

There are common share folders on the server and there is a user who is complaining about the issue.

The user has Change Permission both on the Share Permissions & NTFS Permissions but sometimes when he access the netwok share he sees some folders showing cross mark and grayed out and some available.

I have checked there is no problem on the permissions of the user, once i removed the user permissions and again assigned the same it helped but again the problem returned.

Please suggest.

Regards,

Maqsood

Maqsood Mohammed Senior Systems Engineer MCITP-Enterprise Admin & ITILv3 Foundation Certified

All replies (4)

_{Wednesday, November 20, 2013 1:20 PM ✅Answered}

Hi,

When this problem reoccured we loged in with the same user from a different machine and everything was perfect so we concluded that the issue is with the user's machine.

Lots of errors pointing to hard disk issue and network card as well.

so we replaced the machine for user at this moment.

Regards,

maqsood

Maqsood Mohammed Senior Systems Engineer MCITP-Enterprise Admin & ITILv3 Foundation Certified

_{Tuesday, November 12, 2013 6:37 AM}

Hi Maqsood,

The folders with cross mark means they are not synced as offline files.

Test to disable Offline Files to force accessing via network to see the result.

Or test to disable slow link group policy to see if folders will automatically go to offline:

http://technet.microsoft.com/en-us/library/cc781031(v=ws.10).aspx

However it should not related to permission so it is still a little strange if change permission could help. 

If you have any feedback on our support, please send to [email protected].

_{Tuesday, November 12, 2013 6:44 AM}

Will check the offline settings and group policy and update.

Regards,

Maqsood

Maqsood Mohammed Senior Systems Engineer MCITP-Enterprise Admin & ITILv3 Foundation Certified

_{Wednesday, November 20, 2013 9:34 AM}

Please let us know if there is any progress.

If you have any feedback on our support, please send to [email protected].